The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.
Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and multi-functional, offering greater exposure to the array of opportunities here.
Description
The Cloud Infrastructure team, as part of the Apple Services Engineering organization, is seeking an exceptional Engineering Program Manager (EPM) who is passionate about Apple’s products and values, and who loves working with infrastructure technologies at scale. This is a highly technical, hands-on position where you will work with Data Services development and Site Reliability Engineering (SRE) teams. Teams across Apple rely on us for infrastructure that help them build services that scale globally, are highly available, and "just work". We listen to different perspectives, help surface innovative ideas, and drive decisions that move us forward. You'll need a strong background in program and project management complemented by your technical abilities. You are skilled at driving software product development across a globally distributed organization and delivering new products and features that meaningfully surprise and delight our internal customers.
Minimum Qualifications
- 5+ years of program management, product management, systems engineering or equivalent experience
- Excellent project management skills to drive schedules, dependencies, critical path and risks
- Solid technical understanding of large scale distributed software systems, event streaming, data pipelines, distributed databases, cloud architecture
- Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations
- Excellent verbal and written communication and presentation skills, including the ability to convey information in a clear, concise and credible manner
- Experience with release planning and SDLC methodologies
- Familiarity with system reliability engineering (SRE) process and deliverables
- Ability to partner with product and engineering teams to translate user needs into actionable requirements
- Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
- BS/MS in Computer Science, Engineering or similar technical field or at least 5+ years of comparable experience
Preferred Qualifications
- Experience working with globally distributed teams
- Experience building feature and technical roadmaps
- Ability to identify gaps in solutions, debate approaches, and weigh in on tradeoffs
- Familiarity with open-source software development processes
