Olanka Travels
Posted 8mo ago

Executive – Customer Care (Tour Operations)

Olanka Travels
Dehiwala, Western, Sri Lanka
OnsiteFull Time
Responsibilities
  • provide support
  • coordinate reservations
  • verify reservations
Requirements
  • 2-3 years in tour operations or tour executive roles
  • Strong client service and communication
  • Able to handle pressure
  • Knowledge of hotel reservations and tour logistics
  • Flexible after-hours availability

Job description

Olanka Travels is a premier travel company in the B2C
business with over 15 years of industry expertise, offering exceptional travel
experiences across the globe. With a strong presence in the UK, India, Vietnam,
Indonesia and Australia, we pride ourselves on our attention to detail and our
personalized customer-centric approach. We are passionate about crafting
seamless and memorable tailor-made travel journeys for our clients to our global
destinations.

We are looking for a proactive and service-oriented
Executive – Customer Care to join Olanka Travels. The role demands hands-on
involvement in handling client concerns during tours and ensuring flawless
service coordination at every stage.



About Olanka Travels

A travel management providing customized holiday planning services.

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