Adeeba E-Services
Posted 9y ago

EXECUTIVE REQUIRE FOR INBOUND TECHNICAL SUPPORT VOICE PROCESS AT SALT LAKE SEC-V

Adeeba E-Services
Kolkata, West Bengal, India
₹135k-₹275k/yrOnsiteFull Time
Responsibilities
  • Handling calls
  • Resolving issues
  • Reporting to team lead
Requirements
  • Graduate or undergraduate with good communication and excellent English fluency
  • 1 year experience in international voice preferred

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Role: Customer Service Executive/Technical Support Executive

Responsibilities:

  • Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
  • Supporting the Query and do the needful.
  • Reporting to the team lead.
  • Proactive work to be done.

Criteria:

  • Any Graduate with Good communication & Excellent English Fluency.
  • 10+2 Educated candidates can also apply
  • Experience with 1 year in International Voice will be add -on.
  • 10-20% hike from last drawn salary
  • Work experience curtificates are needed.
  • Age- 18-32 years,
  • Candidates who have experience in International BPO in inbound or outbound process is eligible
  • Rotational and Night Shifts.

Benefits:

1. Salary Fixed & will be on 1st of every month in salary account.

2. 6 days working with rotational off

3. Salary Range : 1.35 Lakhs – 2.75 Lakhs as per Experience + Incentives

4. Timings : 8:30 PM to 6:30 AM

5. 24 Approved Paid leaves + Birthday leave

6. Attaindance bonus

7. Loyality Bonus upto Rs.5000

8. Refferel Incentives

9. Daily Incentives+Spot Incentives

10. No Bond

11. Homely Environment + Supportive Seniors

12. Direct Company Payroll ( This is not a consultancy ).


Address:

Adeeba e Services, Shaila Towers , 6th Floor , Room 603,

J1/16 EP & GP Block, SaltLake Sector 5 , ,

Nearest landmark KFC Restaurant

Contact Person : Riti 

Contact No.: 8777400703

Qualifications:

Graduate / Undergradute

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

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