Purpose
This candidate will be responsible for handling all IT related issues and ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA) in shifts along with quality compliance & efficiency in GMP environment.

Position / Job Title
Executive

Department
IT System and Automation

Reporting To
Asst. Manager

Location
Ambernath

Years of Experience
5-6 Years

Dosage Form
NA

Job Responsibilities / Deliverables
Provide first-level support for desktops, laptops, printers, barcode scanners/printers, and other end-user devices.
Ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA).
Serialization system management and troubleshooting up to Level 3.
Maintain backup logbooks day to day basis.
Coordinate with vendors for hardware/software issues.
Support end-users with application and system issues.
Understanding of pharmaceutical validation procedures (IQ/OQ/PQ) and change control processes.

Qualifications & Pre-Requisites
Graduate in any firm
5 to 6 years of relevant experience in IT support or system administration, preferably in a pharmaceutical manufacturing environment.
Hands-on experience in GMP-regulated systems, 21 CFR Part 11 compliance, and data integrity requirements is desirable.
Good understanding of network infrastructure, LAN/WAN, firewalls, and VPN configurations.
Knowledge of Windows, Active Directory, O365, and backup management tools.
Documentation skills in compliance with GxP and SOPs.

Additional notes
Must be flexible and willing to work in rotational shifts.
Expected to visit all location in India as per work requirement.

Mid Career (2+ years of experience)