🚨 Fraudulent

The entity has been associated with technical support scams and the job posting contains a misleading company description copied directly from Alibaba Group.

This company was flagged and excluded from default search results. Proceed with caution.

AE
Posted 9y ago

Executive search for Inbound Tech Support Process.

Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Taking inbound
  • Diagnosing issue
  • Selling plan
Requirements
  • Inbound technical support in International BPO
  • 1-2 years experience
  • English communication
  • Night shifts
  • No freshers
Technical tools mentioned
PrinterRouterAntivirusComputerBroadbandEmail

Job description

Company Description:

We operate leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services. We provide technology and services to enable consumers, merchants, and other participants to conduct commerce in our ecosystem.

Job Description:

Job Role :

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Immediate joining preferable.

No Freshers are Welcome.

Perks & Benefits :

Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+Birthday leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment

Share this with your colleagues and friends who could be interested in the same.

Contact : Raju (HR) @ +918101364900/8100272764
Land Line : +91-33-65555831/65555832 for further queries.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED.

Qualifications:

Job Role :

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Immediate joining preferable.

No Freshers are Welcome.

Perks & Benefits :

Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+Birthday leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment

Share this with your colleagues and friends who could be interested in the same.

Contact : Raju (HR) @ +918101364900/8100272764
Land Line : +91-33-65555831/65555832 for further queries.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED.

Additional Information:

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

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