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The entity has been associated with technical support scams and the job posting contains a misleading company description copied directly from Alibaba Group.

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AE
Posted 9y ago

Executive search for Inbound Tech Support Process

Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
₹15k-₹25k/moOnsiteFull Time
Responsibilities
  • Taking inbound calls
  • Diagnosing issues
  • Selling technical support plans
Requirements
  • Experience in outbound tech support for more than 6 months to 1 year
  • Good convincing and sales skills
Technical tools mentioned
PrinterRouterAntivirus software

Job description

Company Description:

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description:

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account

· 24 leaves in a year+comp offs+b'day leaves

· Very Attractive Incentives

· No Extension of Shift Timings

· Friendly Working Environment.

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

. Candidates must be able to join immediately.

· Salary:Rs.15000-25,000/month(fixed)+Huge Incentives.

· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)

· Working Days: 6 days

Contact Sadhana (HR) @8016099788

Qualifications:

HS

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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