EXL
Posted 1y ago

Executives

EXL
India
HybridFull Time
Responsibilities
  • managing calls
  • providing information
  • collaborating internally
Requirements
  • Bachelor’s degree
  • Experience in managing inbound/outbound calls in a 24/7 environment
  • Utilities background preferred
  • Strong business writing and email/applications comprehension

Job description

Resource would require manage inbound/outbound calls in 24/7 working environment. Preferred experience of utilities background and understanding of business writing skills and comprehension of content of email and application onto client system to provide accurate and concise information to Customer and internal teams across locations. Resource would manage inbound and outbound calls.

About Company

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

About EXL

Provides data analytics and digital operations solutions to businesses.

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