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The entity has been associated with technical support scams and the job posting contains a misleading company description copied directly from Alibaba Group.

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Adeeba E-Services
Posted 9y ago

Exp. Caller Required For Inbound Tech support Process

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • handling calls
  • analyzing issues
  • selling plans
Requirements
  • Inbound technical support for US shift
  • Fluent English
  • Night shift
  • Close calls
  • Upsell plans
  • 6+ months outbound tech experience
  • Able to take payments
Technical tools mentioned
CRMTicketing systemPhone support

Job description

Company Description:

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description:

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join US with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days


Contact: HR(PRIYANKA) at 9804149788 for any further queries

Qualifications:

HS / GRADUATE

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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