Position Summary: Responsible for leading, coordinating, and working with the facility support staff and contractors to care for the physical residence and infrastructure. Ensures the buildings and improvements are maintained to the highest aesthetic and performance standards. Partner with the Austin Facilities Manager to meet companywide objectives. Lead team members to provide companywide facilities support.
Position Responsibilities:
- Partner with the Austin Facilities Manager and Facility team to meet objectives
- Lead and manage the facility support team to achieve the highest level of service, detail, and performance standards
- Coordinate/manage and/or perform all aspects of indoor/outdoor maintenance and service as it relates to the facility, including HVAC, MEP, lighting, etc.
- Qualify and manage contract firms and ensure appropriate quality
- Conduct frequent reviews of the physical surroundings to ensure a range of quality issues are identified and rectified
- Carry out special projects as required
- Anticipate and make recommendations regarding the long-range needs of the facilities.
- Make recommendations to improve and upgrade the level of detail, service, and operational sophistication
- Assist in planning and coordinating all required additions, modifications, or changes to the properties
- Provide facility-related consulting (e.g., MEP) for assigned projects
- Assist in formatting and administering facility budgets
- Provide leadership, guidance, and ongoing education to staff to ensure high standards of service and performance
- Implement company directives, including but not limited to reporting processes, systems, logging data, information collection and the Facilities maintenance portal.
- Participate in team on-call rotation
- Adhere to and ensure compliance with all relevant OSHA safety regulations
- Out of town travel on accasion and participation in an on-call rotation are required
Essential skills and experience:
- College degree in facilities management, engineering, or related field and 5 years of management experience; or any combination of education, licensing, specialized training, and experience that demonstrates the ability to perform the duties of the position
- Excellent knowledge of HVAC, MEP, and other equipment associated with sophisticated buildings
- Exceptional interpersonal and communication skills; positive attitude
- Demonstrated managerial and organizational skills
- Exhibit a proactive approach to responsibilities
- Ability to read blueprints and understand construction/operational specifications
- Excellent computer skills and smartphone proficiency
- Excellent time management skills; ability to organize and manage multiple projects
- Ability to maintain a high level of strict confidentiality and professionalism
- Possess a valid driver’s license with a good driving record
Valued but not required skills and experience:
- Private estate/hotel/ hospitality/museum experience
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: Extensive standing, walking, bending and heavy lifting. Occasional desktop computer work. Driving of personal vehicle required to various locations.
- Work environment: Outdoor setting, rough terrain. Occasional office/cubical setting work. Noise level is moderate to loud.
General sign-off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.
All statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities required of this role.
All statements are intended to describe the general nature of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities required of this role.
Qualifications
WHO ARE YOU
You are a dependable, capable professional who takes genuine pride in delivering excellent work. You are organized, steady, and comfortable owning your responsibilities, yet you value teamwork and communicate well with people at every level. You appreciate structure and high standards while also being adaptable when priorities shift.
You notice details follow through, and view giving and receiving feedback as a natural part of continuous improvement. You manage multiple priorities with calm judgment, know when to lead and when to collaborate, and bring a solutions-focused mindset to everything you do.
Your background likely includes luxury hospitality, private estates, or other environments where discretion, consistency, and elevated service matter. You are ready for a role where your professionalism and high standards are genuinely valued.
WHO ARE WE
We are a private property management company committed to delivering exceptional service through thoughtful operations, strong standards, and highly capable teams. We work in environments where attention to detail matters, expectations are high, and quality is non-negotiable.
Our culture is grounded in respect, accountability and clear communication. We invest in developing our people, create space for growth, and value long-term trusted relationships. Our work moves quickly but is purposeful, well supported, and rooted in a shared commitment to excellence.
WHY DFI
- Professional team-oriented workplace
- Competitive salary and performance-based bonus
- 100 percent employer-paid medical, dental, and vision insurance for employees and dependents with participation in our Wellness Incentive Program
- 401 k with employer match
- Generous vacation and personal time off
- Charitable donation matching
- Ongoing training and development opportunities
- Programs that promote balanced, sustainable work habits
DFI is an Equal Opportunity Employer.
We prohibit discrimination and harassment of any kind and are committed to providing our employees with a work environment free of such behavior.
We make all employment decisions based on business needs, job requirements, and individual qualifications, without regard to age, race, color, religion or belief, family or parental status, or any other status protected by applicable laws or regulations in the locations where we operate.
This is a drug-free workplace. All candidates must complete a background check and drug test before employment.
