Description
STRONGLY PREFERRED: CANDIDATES LOCAL TO WASHINGTON D.C.
CEIA USA is a global leader in designing, engineering, and producing security screening equipment, including metal and weapon detection systems, hand-held detectors, and loss prevention systems. We take pride in our commitment to innovation, research, and customer support across North America's public and private sectors.
About:
The Field Applications Engineer is responsible for being the technical experts in the field of metal detectors. As an expert the position is expected to carry out technical support activities, train, and support sales.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide technical trainings/re-certifications to internal employees, customers, and commercial partners.
Assists in the design, development, implementation, and evaluation of technical training programs for internal teams, external partners, and equipment end-users.
Assist the Technical and Sales teams with presentations and tradeshows as required.
Provide technical support for all current and potential key account customers
Assist the Technical and Sales teams with custom solutions for new potential business.
Assist with the development and maintenance of internal documents and procedures
Create reports documenting results of trials, customer interactions, and other relevant technical matters
Perform on-site installation and training of new and legacy equipment.
Develop relationships with key account customers and obtain crucial technical feedback
Work closely with the T&M and SI Labs to test, certify, and develop standards, test items and equipment, and provide product feedback.
Assist in the management of department documents and SharePoint site.
Maintain thorough knowledge of all company products.
Completes special projects as assigned.
Benefit Summary:
At CEIA USA, we believe that taking care of our people is the key to building a thriving, high-performing team. That’s why we offer a comprehensive and market-leading benefits package, designed to support your well-being both inside and outside of work.
- Paid Training opportunities to enhance your Career, and Educational Assistance
- A Rich Paid Time Off Plan - 20-day (4-week) annual accrual starting at DOH that progressively increases with tenure
- Select Paid Holidays, including the FULL period between Christmas and New Years - paid as Holiday Time
- Premium health benefits, and wellness resources to keep you and your family supported.
- Medical Plan options that include a $250/$500 PPO Deductible that is lucratively subsidized by the Company
- Company Paid life insurance, short term disability, and long-term disability
- 401(k) with % match that is only capped by IRS maximums, and profit sharing subject to eligibility requirements
- Annual Bonus Potential after 1 full year of employment
Requirements
Essential Job Knowledge:
- Five to seven years of technical experience in security detection, or nine to eleven years’ experience in the electrical/electronic and mechanical fields within the security detection business
- Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Bachelor’s degree in Electrical/Electronic or Mechanical Engineering or a related field is preferred.
Preferred Qualifications:
- Thorough knowledge of the Company's products
- Experience creating presentations, training materials, and job aids is preferred.
- Experience with classroom facilitation for technical and non-technical training is preferred.
Other Duties:
Please note that this job description is not intended to provide an exhaustive list of all activities, duties, or responsibilities required for this position. Responsibilities and tasks may be modified or added at any time, with or without prior notice.
Summary
Working Conditions:
- Environment: This position may be remote or based in the CEIA USA office. If working remote, the employee will need to have access to an office setting. When traveling to customer sites, the employee will encounter various environments based on the application.
- Exposures Encountered: Employee may encounter loud noise or extreme heat/cold within the various applications supported.
- Essential Physical Requirements: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, twisting, and climbing all day. Specific vision abilities are required by this position that include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Working Hours: Employee will be required to work weekends, nights, or be on-call as a regular part of the job.
- Driver’s license and ability to maintain a driving record that is satisfactory to the Company’s liability insurance carrier is required.
Travel is required up to 75% of the time. Must be available to meet with clients both domestically and internationally. Overnight travel is required.
EEO:
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
CEIA USA’s mission is to sell, distribute and service the worlds most advanced technology in electromagnetic fields manufactured by CEIA to the Federal Government, State and Local Governments and Corporations. We sell, distribute and service within security detection, ground search detection, healthcare detection and ferromagnetic detection. CEIA’s unique technological solutions allow us to offer induction heating system services as well. With over 50 years of experience in designing and manufacturing Metal Detectors, CEIA has developed a series of devices with superior sensitivity and throughput. CEIA USA will continue to increase its operational base of customers through education, seminars and trade shows and with continuous improvement in the technology offered.
Check out our products at: https://www.ceia-usa.com/
