FST Coordinator

Overall Purpose of the role:

The operations team has responsibility for the delivery of Vysiion solutions and services to customer focused and internal projects via teams of project managers, technical architects and engineering teams. Working across the Vysiion portfolio of projects, this Project Coordinator role will be responsible for the provision of a range of support services to these teams as well as maintaining project standards, contributing to the project reporting cycle and providing project assurance to Vysiion senior management and leadership team.

This is a key delivery role predominantly focused on our Operational Technology (OT) related projects in the Critical National Infrastructure sector but the holder will be expected to be actively involved in the continued development of project support capabilities; people, process, performance, promotion and project management information systems (PMIS) across Vysiion and the wider Exponential-e Group remit withing Data Centre & Field Operations.

Job responsibilities:

Organise Operations

• Assisting with the development of project plans, including defining objectives, scope, H&S documentation and timelines.
• Assist with the preparation, coordination & distribution of job packs (Technical Support will provided).
• Providing administrative and logistical support to the FST & delivery managers. 
• Coordinating resources (personnel, equipment, materials, accommodation bookings & fleet) to ensure efficient project execution.
• Electronic filing of documentation internally and customer (including from site) within the appropriate file structure.
• H&S – Equipment maintenance and inspection as per maintenance regime and updating registers.
• Procurement of materials and liaising with suppliers as required. Responsible for goods receipting of all materials and maintaining records accordingly.
• Co-ordinate change management activities to ensure timely delivery allowing benefits to be realised at earliest opportunity.
• Actively manage and update schedules, KanBan board tasks, Meisterplan and Ops Reports through liaison with project engineers, contractors and project managers.
• Update action logs, take minutes, prepare documentation and arrange meetings.
• Assess risks and issues, work with teams to explore, develop and deliver effective mitigation and contingency countermeasures.
• Provide a consolidation of outcomes from projects and feed these back into the business to assist future sales opportunities and the harvesting of active accounts for additional revenue.

Assurance of Operations

• Set high expectations concerning quality and put in place quality assurance processes in line with existing ISO accreditations.
• Validate that operations team activities, operate within, or in harmony with company policies and procedures.
• Responsible for the monthly consolidation of project financial reports and explore new reporting and performance measures to underpin decision making.
• Provide validation of project (financial) accounting with corporate financial managers.
• Liaise with managers to capture and monitor cost and revenue across projects.

Competencies:

Required

• Build Relationships: Establish and maintain positive working relationships with others, across business and IT communities both internally and externally, to establish the project support capability and achieve company goals. Undertake effective stakeholder management.
• Organise: The ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Focus on Team Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations and the critical success factors of the projects.
• Collaboration & Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that deliver project benefits & outcomes.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the business.
• Planning: Assist project managers in developing plans and documentation against defined criteria; time, quality, cost.

Desired

• Experience of working with field delivery teams.
• Experience of working to tight timescales, planning own priorities & a responsible attitude.

Experience & Qualifications:

• Experience of a coordination role with a strong desire and energy to succeed in establishing and maintaining a stable project delivery.
• Coherent in the use of M365 tools, particularly Excel.
• Professional and courteous manner.