Options Technology
Posted 1y ago

Graduate / Placement Technical Support Engineer

Options Technology
Cambridge, Cambridgeshire, United Kingdom
OnsiteFull Time
Responsibilities
  • researching problems
  • documenting findings
  • customer support
Requirements
  • Entry-level graduate/placement role requiring strong research
  • Writing
  • Communication
  • Customer service
  • Travel willingness, and proficiency with Word
  • PowerPoint
  • Excel
Technical tools mentioned
WordPowerPointExcel

Job description

Options Graduate & Placement Programme


Location: Cambridge

Salary: Competitive


Join the Options Team in Cambridge!


Working for Options


Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success.

We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.


Who are we?


Options is a leading managed services and IT infrastructure products provider to the global capital markets community. Founded in 1993, the company began life as a hedge fund technology services provider. Today over 200 firms globally leverage the Options platform, including the leading global investment banks, hedge funds and exchanges.

We currently employ over 450 employees worldwide and are continuing to grow across offices in New York, Chicago, Belfast, London, Cambridge, Hong Kong and Singapore.


Why Options?


  • Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.
  • Continuous career development opportunities: We provide professional skills development and technical training.
  • The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.
  • Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits.


The Role


The positions will be full-time, paid and based in Cambridge initially, although there will be opportunities to gain experience from company offices such as New York, Tokyo, Hong Kong, Singapore, Auckland, Belfast and London for successful candidates.


We welcome applications from graduates and students from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.


At Options we are focused on creating a learning environment that enables you to develop and flourish in all aspects of your work. You own your career, you choose your own path, and we provide the opportunities to make it happen.


Essential Criteria


• Strong research, writing and communication skills.
• Ability to work in a fast-paced and changeable working environment.
• Customer service experience (comfortable working with senior management and business owners).
• Exceptional organisational skills and strong attention to detail.
• Desire to travel and see the world.
• Ability to work independently and manage your own projects in a professional manner.
• Solid competency in the following: Word, PowerPoint and Excel.
• Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role.


Desirable Criteria


• Previous start-up, technology or business experience.
• Degree level qualification or equivalent in related field.
• A passion for start-ups, innovation and financial technology.
• Strong interpersonal skills with client facing experience.
• Project management skills and proven ability to manage own workload.


(In the case of applications for technical positions, examples of previous work are encouraged.)


How to apply



Please submit a CV and cover letter to the Options Graduate and Placement Programme on the Options Career Page at https://www.options-it.com/careers/. On your CV, please include a section on your Hobbies and Interests. On the covering letter please detail the role you are applying to, along with your availability.



If you have any questions about this position, please contact [email protected].


About Options Technology

Managed IT infrastructure and cloud services for financial markets.

Year founded
1993
Employees
650
Organization type
Private
Latest investment
Raised $100.00M Private Equity (2024) — led by Vitruvian Partners
Headquarters
GB

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