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ECS Virtual Support, LLC is a business process outsourcing (BPO) firm and staffing provider that hires agents to work on behalf of its external clients. The position is for client-facing support work rather than an internal corporate function.

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Posted 5y ago

HELP AT THE HELP DESK. :) Virtual Help Desk Agents Needed - Remote / Work from Home - Choose your own hours!

@ ECS Virtual Support, LLC
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Burlington, Vermont, United States
RemoteFull Time, Part Time
Responsibilities:Providing excellent customer service, Answering inbound calls and chats, Ensuring accountability in work
Requirements Summary:6+ months customer service experience; quiet home office with computer, headset, and reliable internet; strong English, typing, and grammar; willing to pass background/drug/tech/voice checks; 18+; HS diploma; authorized to work in the US; reside in US; not in CA/CT/MA/ME/NY/WI; desktop/laptop required; Ethernet/home setup required; no Chromebooks/tablets.
Technical Tools Mentioned:Windows 8.1 (64bit), Windows 10 (64bit), RAM 4GB minimum, 8GB recommended, CPU i5 or equivalent, Internet speed 5 Mbps down, 3 Mbps up, Network latency max 250 ms, Ethernet connection, Home office setup, Firewall/security router
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Job Description
Title

HELP AT THE HELP DESK. :) Virtual Help Desk Agents Needed - Remote / Work from Home - Choose your own hours!
ID

2020-11570
Job Locations

US-VT-Burlington
Category

Customer Service/Support
Type

Full-Time and Part-Time
Location : Location

US-VT-Burlington
Job Post Information* : External Company Name

ECS Virtual Support, LLC
Job Post Information* : External Company URL

https://ecsvirtual1.com/