🔄 Staff Augmentation

ECS Virtual Support, LLC is a business process outsourcing (BPO) firm and staffing provider that hires agents to work on behalf of its external clients. The position is for client-facing support work rather than an internal corporate function.

This company was flagged and excluded from default search results. Proceed with caution.

ECS Virtual Support, LLC
Posted 4y ago

HELP AT THE HELP DESK. :) Virtual Help Desk Agents Needed - Remote / Work from Home - Choose your own hours!

ECS Virtual Support, LLC
United States
RemoteFull Time, Part Time
Responsibilities
  • answer calls
  • provide support
  • train
Requirements
  • Customer service experience
  • Quiet home office
  • Professional typing and communication
  • Strong grammar
  • Willing to pass background check
  • Drug test
  • Tech check, and voice assessments
  • English fluency
  • 18+
  • High school diploma or equivalent
  • Authorized to work in the US
  • US resident
  • Not in CA, CT, MA, ME, NY, or WI

Job description

Title

HELP AT THE HELP DESK. :) Virtual Help Desk Agents Needed - Remote / Work from Home - Choose your own hours!
ID

2021-47204
Category

Customer Service/Support
Type

Full-Time and Part-Time
Job Post Information* : External Company Name

ECS Virtual Support, LLC
Job Post Information* : External Company URL

https://ecsvirtual1.com/

Similar jobs

Help Desk Agent roles
1w
Save
Mark Applied
Hide
Help Desk Agent - Level 1
Rochester Hills, Michigan, United States
HybridFull Time
SolvIT
SolvIT: Provides managed IT, cybersecurity, and cloud hosting solutions.
High school diploma required; customer service and problem-solving skills, accurate typing, computer proficiency, Microsoft Windows and MS Office knowledge, fluent English, and reliable attendance. French or Spanish preferred.
Microsoft Windows, Microsoft Office Suite, E-Verify
3w
Save
Mark Applied
Hide
IT Help Desk Agent
Novi, Michigan, United States
$23-$27/hr OnsiteFull Time
Learning Care Group
Learning Care Group: Providing early childhood education and childcare services through multiple brands.
0+ YOEHigh school diploma required; 0–2 years help desk/technical support experience; Windows 11 and Active Directory knowledge; familiarity with networking, VPN, and ITSM ticketing systems; strong communication skills.
Windows 11, macOS, Active Directory, TCP/IP, DNS, DHCP, VPN, ServiceNow, Remedy, Jira Service Management, Zendesk, Microsoft 365, Exchange Online, Teams, SharePoint, TeamViewer, AnyDesk, SCCM
1mo
Save
Mark Applied
Hide
Help Desk Agent - Swing Shift
San Antonio, Texas, United States
OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
1+ YOE1+ year help desk or technical support experience, HS diploma, flexibility for rotating schedule (evenings/weekends/holidays), US citizenship eligible for secret clearance, IAT Level I (A+ or Network+) obtainable within 3 months, strong written communication and analytical skills.
Salesforce, Datadog, Notion, Stripe, Retool, SQL, Splunk, Domains, Chrome Developer Tools, JSON
2mo
Save
Mark Applied
Hide
Junior Tier II Help Desk Agent
Chesapeake, Virginia, United States
OnsiteFull Time
StratasCorp
StratasCorp: Provides information technology services to government and defense agencies.
0+ YOE0–2 years IT support/help desk; strong MS 365, Windows 10/11, Azure AD/Entra ID; basic networking; ITSM experience; good communication and documentation.
Microsoft 365, Windows, Azure Active Directory, Intune, SCCM/ConfigMgr, PowerShell, Exchange Online, Teams, SharePoint Online, OneDrive
3mo
Save
Mark Applied
Hide
Tier 1 HelpDesk CWIS Call Center
Philadelphia, Pennsylvania, United States
$17/hr OnsiteFull Time
InspiriTec
InspiriTec: Empowering individuals with disabilities through IT and contact center services.
Assist users with software/hardware, troubleshoot, document tickets, provide excellent customer service; handle 50+ calls/day; associate degree IT; HDI certification preferred.
Microsoft Office, Windows, Help desk ticketing
1y
Save
Mark Applied
Hide
Help Desk Agent (On-call)(2887)
Patuxent River, Maryland, United States
OnsiteFull Time
PSI Pax
PSI Pax: IT and financial management services for government agencies.
3+ YOEProvide Tier 1 technical assistance, customer service, problem-solving, and communication skills; must pass government background check for public trust clearance.
computer hardware, computer software, knowledge management system
1y
Save
Mark Applied
Hide
Help Desk Agent
Sterling, Virginia, United States
OnsiteFull Time, Part Time
Mvix
Mvix: Enterprise-class digital signage software and media player hardware solutions.
3+ YOE1-3 years customer-facing experience; strong customer service and time management; able to assist clients via phone; comfortable with webinars; proactive problem solver; tech-savvy; hardware/software experience.
Linux, Hardware, Software, Remote Support Tools
5d
Save
Mark Applied
Hide
Junior Help Desk Support Agent
United States
RemoteFull Time
Makpar
Makpar: Provides IT modernization and cybersecurity solutions for federal agencies.
2+ YOERequires an associate degree or equivalent education and experience, 2+ years of help desk or technical support experience, account administration, troubleshooting, documentation, communication, and problem-solving skills.
AIMS, PAS, Multifactor Authentication (MFA), Service Level Agreements (SLAs), IT Service Management (ITSM)