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Restore Hyper Wellness
Posted 2mo ago

Hyper Wellness Representative - Front Desk

Restore Hyper Wellness
Pittsford, New York, United States
$17-$19/hrOnsitePart Time
Responsibilities
  • leading tours
  • driving sales
  • managing operations
Requirements
  • High school diploma
  • 1+ year customer service and 1+ year sales experience
  • Membership-based sales preferred
  • Strong multitasking and organizational skills
  • Proficiency with client management technology (training provided)

Job description

 What We’re Looking For 
The ideal candidate combines sales acumen with a genuine passion for wellness education. You’ll excel at connecting client needs with Restore’s service offerings, building lasting relationships, and supporting each person’s unique health journey. Your ability to juggle multiple priorities—while maintaining attention to detail and client care—will make you an indispensable part of the studio’s success.
 
 This role offers the opportunity to make a meaningful impact on clients’ wellness transformations while growing within a dynamic, health-focused environment. 

About Restore Hyper Wellness 
Restore Hyper Wellness is the award-winning creator of Hyper Wellness®—a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you’ll be part of a movement dedicated to helping people expand their potential and do more of what they love. 

Role Overview 
As a Hyper Wellness Representative, you’ll be the face of the studio—creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment. 

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Key Responsibilities 

Client Experience & Sales 
  • Lead engaging studio tours that highlight the benefits of our services.
  • Deliver personalized sales and service experiences aligned with client goals.
  • Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
  • Develop customized wellness plans that support long-term health objectives.
  • Consistently achieve membership sales, renewals, and retail targets.
Client Relations & Operations
  • Guide clients through onboarding, including waivers and POS profile creation.
  • Manage inbound communications, scheduling, and service inquiries.
  • Conduct proactive outreach for promotions, events, and wellness opportunities.
  • Leverage referral systems and follow-up protocols to strengthen client relationships.
Studio Leadership & Flow
  • Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
  • Anticipate and proactively address operational needs.
  • Support marketing initiatives, pre-sale events, and community programs.
  • Maintain high standards of cleanliness, safety, and hospitality.
  • Promote Restore’s mission and enthusiasm for wellness in every interaction.
Qualifications
  • Education: High School Diploma or equivalent (required).
  • Experience: 1+ year in customer service (required).
  • Experience: 1+ year in sales (required).
  • Membership-based sales in the health/wellness/fitness industry (preferred).
  • Thrives in fast-paced environments with shifting priorities.
  • Strong multitasking and organizational skills.
  • Proficiency with technology and client management systems (training provided).
  • Proven success with membership sales and revenue growth.
  • Commitment to continuous learning and problem-solving.
Benefits
  • Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days).
  • Paid Time Off (PTO): Available for Full-Time team members.
  • Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
  • Retirement: 401k plan with employer match (Full-Time & Part-Time).
  • Compensation: Bonus opportunities (Full-Time & Part-Time).
  • Growth: Career advancement opportunities at all levels.
Why You’ll Love Working With Us
  • Pioneering Wellness: Be part of an industry-leading company that’s redefining health and wellness.
  • Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
  • Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
  • Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies to support your own health journey.
  • Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.
Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Compensation: $17.00 - $19.00 per hour

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness®. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

Restore is one of America’s fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.

We are on a blazing mission to restore people’s health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That’s why it is paramount that we attract people who are as passionate about helping people as we are.

Join us on our mission to help people feel better so they can do more of what they love.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

As a Restore employee, you’ll enjoy:



A Competitive Salary


Flexible Schedules


Casual Dress-code


Fun, wellness focused work environment


Free & Discounted services in store

About Restore Hyper Wellness

Retail provider of science-backed wellness and recovery therapies.

Year founded
2015
Employees
500
Organization type
Private
Latest investment
Raised $140.00M Private Equity (2022) — led by General Atlantic
Headquarters
US
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