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Posted 9y ago

Immediate Hiring for Inbound technical support process

@ Adeeba E-Services
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Kolkata, West Bengal, India
₹10k-₹20k/moOnsiteFull Time
Responsibilities:taking calls, diagnosing issues, selling plans
Requirements Summary:Experience in outbound tech support 6+ months, able to close calls, strong sales skills; no freshers; shift 8:30pm-6:30am; 6 days with 1 day off; Kolkata, India.
Technical Tools Mentioned:Printer, Router, Antivirus, CRM software
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Job Description
Job Description:

Urgent Requirement Of Inbound Callers For Tech Support

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact:Devopriya(HR) @ 7059753939 for further queries

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates