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The entity has been associated with technical support scams and the job posting contains a misleading company description copied directly from Alibaba Group.

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Adeeba E-Services
Posted 9y ago

Immediate Required Associate for Intl Inbound Voice process

Adeeba E-Services
Kolkata, West Bengal, India
₹15k-₹22k/moOnsiteFull Time
Responsibilities
  • Taking calls
  • Diagnosing issues
  • Selling plans
Requirements
  • Inbound technical support for US shift
  • 6 months-1 year outbound tech support experience
  • Strong communication and sales skills
Technical tools mentioned
PrinterRouterAntivirusTechnical Support Software

Job description

Company Description:

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description:

Hiring immediately for Inbound Technical Support Process For US Shift.

Come work as a Tech Support Associate at a Growing Company

that offers great benefits with lots of Opportunities!!!

Job Profile:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

  • Must Have Experience in Outbound Tech Support for more than 6 months-1 year
  • Must know how to close their own calls.
  • Must have good convincing and sales skills.
  • Salary:Rs.15,000-22,000/month(fixed)+Huge Incentives
  • Shift : US Shift

Benefits and facilities:

  • Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
  • 24 leaves in a year+comp offs+b'day leaves
    Daily/Monthly Incentives
  • Spot Incentives
  • No Extension of Shift Timings
  • Medical benefits
  • Salary: Not a bar for a right candidate.
  • Working Days:6 days


Contact: Priyanka (HR) @ 9804149788

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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