🚨 Fraudulent

The entity has been associated with technical support scams and the job posting contains a misleading company description copied directly from Alibaba Group.

This company was flagged and excluded from default search results. Proceed with caution.

AE
Posted 9y ago

Immediately Hiring for Technical Support Process

Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • handle inbound
  • diagnose issues
  • close calls
Requirements
  • Technical support experience with inbound calls
  • Outbound tech process
  • Able to close calls
  • 1+ year experience
Technical tools mentioned
CRMTelemarketing software

Job description

Company Description:

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description:

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs

Shift timing : (8:30pm to 6:30am)

Contact:Rima (HR)@7686839463

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Similar jobs

Technical Support roles near Kolkata, West Bengal
9y
Save
Mark Applied
Hide
Immediate Joining With Fixed SalarY in INBOUND Tech process.
Kolkata, West Bengal, India
₹15k-₹22k/mo OnsiteFull Time
Adeeba E-Services
Adeeba E-Services: Provides technical support and software services to global consumers.
1+ YOE1-2 years experience in Inbound/Outbound Technical Support in International BPO, good communication skills in English, troubleshooting technical issues.
Computer, Printer, Broadband, Router, Email
9y
Save
Mark Applied
Hide
Find Great Place To Work / Join adeeba ( Inbound Voice)
Kolkata, West Bengal, India
OnsiteFull Time
Adeeba E Services
Adeeba E Services: Provides international business process outsourcing and digital marketing services.
0.5+ YOEExperienced candidates needed for Inbound Technical Support Process for US Shift. Must have dialled in Outbound Tech process for more than 6 months.
3w
Save
Mark Applied
Hide
Technical Support Engineer
Kolkata, West Bengal, India
OnsiteFull Time
SAI Group
SAI Group: A technology providing technical and application support services to customers.
Experience with SQL and Python, troubleshooting, database and application support, familiarity with Windows/Linux, ticketing tools (Jira/ServiceNow/Zendesk), and strong communication skills.
SQL, MySQL, PostgreSQL, SQL Server, Oracle, Python, Windows, Linux, REST APIs, HTTP, DNS, TCP/IP, Jira, ServiceNow, Zendesk
12mo
Save
Mark Applied
Hide
Services Project IAPAC
Kolkata or India
OnsiteFull Time
Continental
ContinentalXetra: CON: Manufacturer of tires, automotive parts, and industrial rubber products.
5+ YOEEngineering qualifications; 5+ years conveyor belt components, field service, technical support, and customer interaction; international experience preferred.
Conveyor belts, Industrial equipment, Technical training
9y
Save
Mark Applied
Hide
Hiring for INBOUND Technical support process.
Kolkata, West Bengal, India
OnsiteFull Time
Onqanet Technologies
Onqanet Technologies: Provides global web development and digital marketing services.
0+ YOE3-6 months in web selling; 12th pass; good English communication.
1w
Save
Mark Applied
Hide
Infra Tech Support Practitioner
Kolkata, West Bengal, India
HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
3+ YOERequires 3+ years of webMethods Fabric experience, strong infrastructure and application troubleshooting, production support, incident resolution, communication skills, and 15 years of full-time education.
webMethods Fabric
2w
Save
Mark Applied
Hide
Infra Tech Support Practitioner
Kolkata, West Bengal, India
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOEMinimum 5 years of Microsoft 365 experience, 15 years of full-time education, and expertise in infrastructure, operating systems, application troubleshooting, support processes, and remote and onsite technical support.
Microsoft 365