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Adeeba E-Services
Posted 9y ago

Inbound Tech Support Process - Immediate Opening

Adeeba E-Services
adeebaeservices.comView all open roles
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • handle calls
  • diagnose issues
  • sell tech plan
Requirements
  • Senior tech sales associate handling inbound customer calls
  • Diagnosing issues, and selling tech support plans. English required
  • Executive level experience
  • Full-time permanent

Job description

Company Description:

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Job Description:

Position: Senior Tech Sales Associate

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing – UK / US Shift

Contact: Rima(HR) 7686839463/9836096168

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates