SUMMARY
ROHM Semiconductor is looking for a talented and energetic Inside Sales Representative to join our Distribution team! This position offers an excellent opportunity to learn more about our customers and product offering while utilizing your customer service, sales, and technical skills. You will communicate with current and future customers and internal business units, helping with sales support, product education, product selection, quoting and order coordination. You will be responsible for supporting ROHM's regional sales teams in performing customer-facing activities, internal opportunity management, and general channel sales support. Each day offers a variety of fun and exciting challenges for you to tackle, including but not limited to:
DUTIES AND RESPONSIBILITIES
To perform this job successfully an individual must be able to perform each essential function satisfactorily:
- Manage the DigiKey marketplace program
- Update NBO’s in CLV as needed
- Manage the New Product Introduction process including coordinating with CSR’s
- Analyze and Send Part Change Notices to distributor partners
- Manage CLV quote approval entries as needed
- Analyze and manage the process of updating the status in the master cost book
- Assist with Lead tracking/updates as needed via the Sales Support Helpdesk
- Assist with customer support inquiries via the Engineering Support Helpdesk
- Sample program management and coordination with the Digi-Key sample program team
- Perform customer/distributor-facing duties as needed
- Serve as back-up support (cross-trained) for our pricing help desk and registration help desk
QUALIFICATIONS
Education/Training and Experience:
- Bachelor's degree in business, sales/marketing or related field or equivalent education/training and work experience
- Minimum 1-3 years' of experience in customer service or inside sales capacity preferably in the semiconductor, electronics, or software industry
- Demonstrated ability to move leads through entire sales process independently
- Semiconductor or electronics industry experience
- Fluent English is required to correctly communicate with all involved parties
- Accurate data entry.
- Data manipulation
- Strong proficiency computer skills - (Microsoft Office Suite/Intermediate Excel skills a MUST; (testing may be given). Salesforce/CLV.
- Demonstrate professional business acumen
- Excellent oral and written communication, coordination, and multitasking skills
- Good telephone skills and etiquette.
- Possess effective organizational and negotiation skills
- Bilingual skills highly preferred, beneficial- English/Japanese
Background and Knowledge of:
- Strong Negotiation Skills
- Expediting
- Understands the client procurement processes and knows key decision criteria for winning new and or maintaining existing business
- Influencing Others, build strong consultative relationships with customers
- Quick learner with demonstrated sales ability
- Distribution knowledge or experience is a plus
- Business Analysis and Planning
- Cost Management
- General Project Management
- General understanding of related technologies
- Knowledge of industry and market trends
- Knowledge of ROHM internal system (i.e. ERP, CRM) are beneficial
Abilities/Attitudes:
- Coordinate efforts of several individuals to achieve a work goal
- Recognize and respond successfully to problem situations
- Detail-oriented and results-driven skills
- Display good interpersonal skills and maintain smooth working relations with people inside/outside the department
- Complete assigned tasks within specified time limits
- Diligent customer follow-up
- Understand job procedures, equipment and methods, responsibilities and scope of duties
- Demonstrate a consistent, dependable work effort, and a positive work attitude
- Work closely in a team environment and work independently with general supervision
- Display initiative, motivation and use of good judgment
Other Skills Required: Time Management, Critical Analysis, Problem-solving, Computerized Systems, Organizational, Communication, Interpersonal, Attention to Detail, Ability to work in diverse and fast-paced environments or flexible to changing directions, Ability to conduct presentations
Work Conditions/Physical Requirements: Office environment, driving vehicle, airline flights, lift, stand, sit, bend, reach, pull, repetitive motion.
ROHM offers a competitive salary and benefits package. Upon request, reasonable accommodation will be provided to applicants and employees with qualifying disabilities. Please contact [email protected] or 858.625.3600 for assistance with applying. Pre-employment screenings are conducted on final candidates.
ROHM is an Equal Opportunity Employer.
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