About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
As an Integration Engineer, you will be working within one of our scrum teams, focused on expanding Dotdigital and enhancing its integration with other platforms. Utilizing an embedded IPaaS platform, the team is able to build powerful integrations fast and deploy them at scale. Our goal is to create integrations that excel in performance and reliability, ensuring rapid data processing while handling large volumes with ease. As a part of the Product Engineering team, you will collaborate closely with Product Managers, Quality Assurance Engineers, and a diverse group of talented individuals.
Most of your time will be spent working within the low-code environment provided by Tray.ai. While it involves a good deal of drag-and-drop, there is plenty of scripting required to achieve the performance and efficiency we seek. To help you tackle these technical challenges, you’ll have access to AI tooling to support you in your day-to-day role. As we constantly integrate with new platforms, you will also spend time acquainting yourself with various platforms and reviewing their technical documentation to determine the most effective way to address the needs of our customers.
We’re remote! Our product and technical teams are currently based in the UK, Poland, and South Africa and our 180 team members all work from home. We do make office and co-working spaces available, but that choice is up to you. We keep in touch with each other via Slack and Zoom and have a great collaborative culture. To top up our social batteries, we all meet up quarterly in person (we have a meetup per country) and work together for a day, and let off some steam with activities or tech talks.
About You
You’ve got plenty of experience working with SaaS platforms and you’re aware of their API capabilities and the authentication mechanisms that protect them. That experience has led you to have a great understanding of data models and how they vary between different software systems. You’re a fluid communicator - whether within your team, or with customers; and you’re a talented collaborator too, talking to the right people at the right time. You have experience putting yourself in the shoes of the customer, too, and you want to help build the right thing, not just any thing. Ideally, you’ll have some form of commercial programming or scripting experience.
The Product Engineering team has five department values that we use to guide us, and we hope they’ll resonate with you. They are:
Simplicity
Shipping fast, sustainably
Ownership
Be excellent to each other
Communication makes us stronger
These are the essential technical skills we need you to bring to us
Experience using scripting or programming languages
Understanding of data modelling
Awareness of efficient data storage and retrieval mechanisms
Awareness of batch processing techniques and efficient API usage
Good sense of initiative
Experience working with an IPaaS system such as Tray.ai, Zapier, IFTT, Blendr, ReTool or Microsoft's Power Platform
Exposure to as many of the following as possible: REST, SOAP, GraphQL, JSON, XML and OAuth2
Experience of working within a scrum team (GIT, PRs, scrum, agile, etc) - ideally a remote-first team.
Why Us
Don’t just take our word for it - hear what your future colleagues have to say about working in our team:
"Working at Dotdigital is a fulfilling experience. The job's nature and flexibility, combined with strong ethics, create a fantastic work environment. The camaraderie within the team is outstanding, ensuring you're never working alone—truly a great company with great people."
Unarine - Integrations Engineer
Interview Process
15min Screening Call with Team Talent
You’ll join a video call with two people from our engineering team and do a deep tech dive. We’ll discuss your previous projects, and work on a coding exercise together.
We’ll have a final video interview, with at least one of our Group Engineering Managers involved. We really encourage questions during this phase, and we’re happy to discuss our tech stack, our current problems, our processes, or anything else that’s on your mind – nothing’s off limits.
Some of Our Global Benefits
Commission & bonus opportunities
Annual leave that increases with service + option to buy more
Additional paid wellbeing days + annual wellbeing reward
Christmas office shutdown (extra time off)
Enhanced parental leave & family support policies
Employee recognition & reward schemes
Referral bonuses & long-service rewards
Authenticity in Our Hiring Process
At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews.
We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.
DEI commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.
Legal statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
