iSeries Technical Analyst
Permanent
Košice
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With strong technical and functional consulting services, and World Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
Position Summary
Reporting to the IBM Tech Lead, the Sr. iSeries Technical Analyst is responsible for management, administration, and maintenance of all the IBM i systems within set constraints and reacts appropriately to situations. The Sr. iSeries Technical Analyst is required to utilize industry standard tools to report performance statistics and pinpoint effects of new design elements for application optimization. This person interacts with other groups to accomplish business objectives within procedural policies.
Responsibilities
- Provides overall system administration, support and maintenance of operating system and network connectivity for all iSeries systems;
- Monitors and respond to hardware and software alarms using appropriate problem determination tools.
- Monitors enterprise-level Power systems to maintain performance levels within set constraints and react appropriately to situations
- Troubleshoots errors related to the System i hardware, operating system, data base and third party software
- Manages installation of System i and DB2 software CUMs and PTFs.
- Manages jobs and system messages.
- Contributes to project activities by supporting system architecture, technical design and implementation.
- Performs System i disaster recovery activities: plan, documentation, implementation and testing.
- Performs System i LPARS capacity planning, operating system and resources related tuning and optimisation to ensure maximum system uptime and performance
- Utilizes performance management tools for IBM i and projects future trending in order to recommend proper upgrade specifications
- Produces and updates IBMi technical and operations documentations.
- Performs backup and restore operations
- Manages system and user security
- Identifies effects of new product offerings on infrastructure and proposes design ideas
- Researches latest Power technology developments in order to design, spec, and implement the latest and best available technologies
- Experience with IBM PSeries Systems is a definite plus.
- Will be required to work afterhours on weekends
Qualifications
- Bachelor’s degree in information systems or comparable experience.
- 10 or more years of experience administering enterprise-level IBM i Power systems.
- AS 400 related certifications a plus.
- Understanding and configuration of IBM BRMS
- Understanding of TCP/IP, Telnet, FTP, network sharing, DDM, HTTP, VPN, routing, switching, DNS, and digital certificates.
- knowledge of high availability solutions (MIMIX, iTera, iCluster, etc.) is required
- Extensive knowledge in all areas of the System i including: iSeries Security, Work Management, Capacity & Performance, Communication, BRMS, CL Programming, LPAR configuration, HMC configuration and utilization
- Required experience maintaining infrastructure through patching and troubleshooting
- Hands-on experience working within an enterprise wide datacenter environment is desired
- Experience working in a virtualized environment (Partition mobility, AIX, etc)
- Ability to handle multiple projects and prioritize tasks.
- Ability to work under minimal supervision
- Ability to react quickly and appropriately to high pressure/high impact situations and determine the best solution
- Ability to learn new technologies quickly
- Ability to take the lead, as appropriate
- Ability to maintain excellent customer service, internal and external
- Bilingualism
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