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🔄 Staff Augmentation

Knowledge Momentum is a staffing and IT consulting firm that provides contract-based personnel to client organizations, as evidenced by the job posting for a 6+ month contract role involving direct work with client resources.

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KM
Posted 9y ago

Java Application Support Engineer

Knowledge Momentum
View all open roles
Minneapolis, Minnesota, United States
OnsiteFull Time
Responsibilities
  • Application triage
  • Issue resolution
  • Client coordination
Requirements
  • Application support experience
  • Strong Java skills
  • Good communication
  • On-call and weekend/evening availability
Technical tools mentioned
JavaIncident ManagementMonitoringBatch Processing

Job description

Job Description:

Role: Java Application Support Engineer

Location: Minneapolis, MN

Duration: 6+ Months Contract

Primary skill: Java

Responsibility:

  • This is an application support role and requires good verbal and written communication skills and critical thinking/problem solving.
  • Application support triages issues, works directly with the client resources to prioritize issues, root cause analysis, resolution of incident tickets and business requests.
  • Monitors the application and batch, application patching, communications, and prepares application/portfolio for holiday readiness.
  • Role is expected to be on-call 24 x 7 as assigned by leadership.
  • Must be available to work weekends and evenings to provide shift hand-offs to offshore team.
  • Mandatory work on Thanksgiving and Thanksgiving Weekend and potentially Christmas week/weekend to support clients business needs.
Additional Information:

If interested, reply me back with updated resume. Thanks..