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Posted 9y ago

Join International technical support process..Inbound Voice Process

@ Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities:handle calls, analyze issues, close calls
Requirements Summary:Inbound technical support, US shift, fluent English, 12th grade/diploma, night shift experience preferred.
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Job Description
Job Description:

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join US with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR(Devopriya Pal) at 7059753939 for any further queries

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates