Customer Solutions Engineer

About Us

WellHive is a fast-growing organization focused on transforming the way health systems coordinate and deliver care through secure, modern technology. Our teams leverage the latest cloud-based tools and services to design and build complex, compelling applications. Every employee is treated as a valued contributor who brings unique experience and perspective to the challenges we solve for our users. WellHive proudly offers competitive pay and benefits in addition to flexible working conditions.

Responsibilities

• Develop and maintain robust software and integration solutions under the guidance of a Senior Engineer.
• Participate in systems integration efforts, ensuring seamless data flow and functionality across platforms.
• Create and maintain system design specifications, flowcharts, and process swimlanes.
• Develop and consume APIs to enable communication between internal and external systems.
• Collaborate closely with your team to gather requirements, share progress, and ensure alignment with project goals.

Requirements

• Strong analytical mindset with a foundational understanding of software engineering concepts (data structures, algorithms, design patterns, testing, distributed system debugging).
• Familiarity with modern engineering practices and tools such as Git/GitHub, code reviews, static analysis tools (ESLint, SonarQube), and CI/CD pipelines (Jenkins, GitLab CI).
• Working knowledge of agile methodologies (e.g., Scrum).
• Excellent written and verbal technical communication skills in English.
• Proficiency in consuming RESTful APIs.
• Demonstrated proficiency with JavaScript/Node.js.
• Successful completion of in-person IAL3-compliant identity proofing (requires necessary identification documents).
• Willingness and ability to travel occasionally for customer or onsite company meetings (approximately 1–2 times per year).
• Ability to work remotely within the continental United States from an Eastern or Central time zone (excluding New York).
• Must be a U.S. citizen or permanent resident.

Nice to Have

• Experience with Golang (self-study is acceptable).
• Experience with systems integration and familiarity with integration patterns and methodologies.
• Prior experience with healthcare appointment scheduling workflows and/or EMRs.
• Experience using Jira for project management.
• Understanding of Scrum/Kanban methodologies.