The Job's Mission
Verify the adeguacy of accounting records of Company’s products with the affective storege at the customers in order to ensure proper use of Company resources
Key Activities & Accountabilities
Count of Stryker’s products and management of customer’s stock.
Related activities::
- analysis of tabulation, check of lot, management deadlines of products, managent of products bubject to measures of quality, optimization of stock account, management of potencial residue
- check of inventory’s gap before sending reports and customer’s signe .
Analysis inventory’s gap :
- Analysis anomalies
- Update results on the system
- Send reports to customer and Sales Force
- Send datas to Customer Service Stryker
Recovery orders and invoices Crossing for non recoverable material
Other optional activities: renewals waybill and print new DDT and create new stock account
- The two points relative to recovery orders and lost orders are be considered in consultation with Field force ii l Customer Care
Supporting the proper management and control of allresources/activities to satisfy customers Promoting and disseminating the culture of compliance (compliance with regulations and ethical behaviour)
Education
High school education or equivalent
Experience
- knowledge of customer service principles and practices
- knowledge of relevant computer applications
- ability to type
- knowledge of administrative procedures
- numeric, oral and written language applications
- product knowledge
Competencies
- interpersonal skills
- Multi-task oriented
- communication skills - verbal and written
- listening skills
- problem analysis and problem-solving
- attention to detail and accuracy
- data collection and ordering
- customer service orientation
- adaptability
- initiative
- stress tolerance