Job Details
- Location: Trivandrum
- Experience: 5 - 7 Years
- Job Type: Full Time
- Openings: 1
Role Description
Job Description – Java Production Support Engineer
Experience: 5–7 Years
Location: Trivandram
Employment Type: Full-Time
Role Overview
We are looking for a Java Production Support Engineer with 5–7 years of experience to support and maintain critical production applications. The ideal candidate should have a strong foundation in Java, excellent troubleshooting skills, and the ability to work in a 24x7 production support environment.
Key Responsibilities
- Provide production support for Java-based applications and ensure high system availability.
- Monitor application performance and troubleshoot production issues.
- Analyze, debug, and resolve incidents within defined SLAs.
- Coordinate with development, infrastructure, and business teams to resolve application issues.
- Perform root cause analysis (RCA) and implement preventive measures.
- Support application deployments, patches, and production releases.
- Create and maintain support documentation, runbooks, and knowledge articles.
- Participate in on-call and 24x7 production support rotations.
Required Skills
- 5–7 years of experience in Java application support or development.
- Strong knowledge of Java and application troubleshooting.
- Experience in Production Support for enterprise applications.
- Good understanding of Unix/Linux environments.
- Basic knowledge of Shell Scripting.
- Strong analytical, logical reasoning, and problem-solving skills.
- Excellent verbal and written communication skills.
- Willingness to work in a 24x7 production support environment.
Good to Have
- Experience with incident management and monitoring tools.
- Knowledge of SQL and database troubleshooting.
- Exposure to ITIL processes and support methodologies.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience supporting large-scale enterprise applications.
Primary Skills: Java, Production Support, Unix, Linux, Shell Scripting, Troubleshooting, Logical Reasoning.
Skills
java, unix shell scripting, production support, logical reasoning,