POSITION SUMMARY:
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: To be fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Patient/Customer Experiences and Financial Stewardship by providing clean, sterile instruments for surgical procedures; maintaining a clean, organized instrument storage area; maintaining accurate sterilization records and monitoring performance of CS Techs for quality and efficiency. The Central Services Lead Tech oversees department operations when the Supervisor is absent
PRIMARY ACCOUNTABILITIES:
Quality/No Harm:
- Maintains accurate records including: biological indicators / sterilization records.
- Has operational knowledge (automatic and manual) of steam sterilizers.
- Maintains overall safe operations of the shift.
- Performs decontamination, assembly, wrapping, and sterilizing functions of instrumentation to meet daily case schedule at assigned facility as based on reported errors and/or instances of instruments not ready for case.
- Performs necessary housekeeping and stocking duties within the department including; maintaining a clean and organized instrument room, cleaning sterilizers on a regular basis.
- Demonstrates initiative combined with rapidity and accuracy with preparing supplies and instruments within a limited time frame.
- Supports training and education of department.
- Participates in and supports in-service programs and/or staff meetings.
- Reviews department Performance measures and educates shift associates to meet goals.
Customer Experience:
- Communicates effectively and discreetly with all team members to ensure efficient patient care through proper use of surgical equipment and supplies.
- Ensures associates treat all customers according to I-CARE values
- Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report.
Stewardship:
- Monitors performance of teammates for quality and efficiency; assigns working hours and locations for optimum utilization of personnel; contributes to their performance evaluations.
- Ensures that CS has adequate staffing for each shift.
- Uses Health First department resources appropriately.
Work Experience
QUALIFICATIONS REQUIRED:
- High school graduate or equivalent.
- Must be able to read and write in the English language for effective communication.
- CBSPD/IAHCSMM certification preferred.
PHYSICAL DEMANDS:
- Visual acuity and hand-eye coordination to use computers and Central Service Equipment.
- Good physical condition and without assistance must be able to lift, push, or move equipment weighing up to 25 pounds.
- Must be able to stand, walk, bend, and stoop for 90% of assigned shift.
MENTAL DEMANDS:
- Ability to display and promote elements of good service.
- Ability to listen well and analyze needs from various ages and levels of education.
- Ability to access, interpret data and educate members of the healthcare team, patients, and significant others of various ages.
- Ability to concentrate on multi-priority activities.
Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule : Full-Time
Shift Times : 300pm_1100pm
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
