Job Requirements
The Chubb Overseas General Learning Program Specialist is responsible for creating a consistent and repeatable process for Academies globally, managing the Multinational Underwriting learning curriculum as well as facilitation of P&C curriculums. This position will report to the Chubb Global Early Career Manager.
Core Responsibilities:
Chubb Academies
- Designs a strategic approach for Academies globally in collaboration with Chubb Global Learning Managers, COG Human Resources, and local business leaders
- Facilitates technical underwriting classes for Academies globally to ensure new hires are able to complete core functions after completing the curriculum
- Works with Academy sponsors to ensure objectives are met and results meet expectations
- Focuses on the learner’s experience when designing/structuring learning material and classes
- Utilizes Chubb Talent Experience (CTX) to track and measure learning solutions, determine how material is being received and identify opportunities to adjust material based on findings
- Communicates key metrics and business impact to Senior Leadership
Multinational Underwriting
- Creates and facilitates learning programs for experienced underwriters in the Multinational Talent Pool
- Creates assessments to ascertain the level of proficiency for experience underwriters
- Partners with P&C leaders to build skills and accelerate delegation of underwriting authority
- Works with HR Business Partners to determine demand and supply between pool and regions
Chubb Links Programs
- Facilitate cross-pollination between Claims and Underwriting, provide 4 UWs exposure to Claims and 4 Claims Handlers exposure to Underwriting (6 weeks online learning and virtual lessons)
COG Program Facilitation
- Facilitates 3-5 classes a week to ensure COG new hires are able to complete core underwriting functions after completing the curriculum
- Designs support learning materials for learners to reinforce content and drive manager engagement.
- Collects, evaluates, and acts on learning metrics that are both qualitative and quantitative
- Leverages foundational insurance expertise to facilitate classes across multiple lines of business
- Utilizes integrated blended learning solutions to promote scalable, consistent, and repeatable learning
- Works with business SMEs to design and develop innovative learning solutions aligned to ILD standards
- Utilizes new learning technologies to ensure that delivery methods are practical, relevant, and engaging
- Considers the learner’s experience when designing/structuring learning material and classes
Qualifications:
- Deep technical expertise in property and/or liability underwriting is required
- Professional and engaging presentation skills
- A strong desire/interest in learning about L&D functional expertise – including a deep understanding of instructional design and adult learning theories
- Strong analytical skills to evaluate, analyze, and interpret technical information
- Excellent verbal and written communication skills
- Strategic thinker: ability to overcome obstacles; takes an organized and logical approach to thinking through problems and complex issues
- Collaborative team player with proven ability to work independently and as part of a team
- Excellent organizational and project management skills; ability to execute plans, drives results and takes accountability for outcomes
- Ability to travel as needed
- Ability to flex hours as needed for specific assignments