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Posted 8y ago

Looking for Sr Executive for Inbound Tech Support Process.

@ Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities:Taking inbound calls, Diagnosing issues, Selling technical support plans
Requirements Summary:Candidates must have good communication skills in English and at least 6 months of experience in outbound or inbound tech support.
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Job Description
Company Description:

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Job Description:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
. Good communication skills in English.
· No Extension of Shift Timings
· Friendly Working Environment

Qualifications:

any hs pass/ basic graduate

Additional Information:

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.