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The entity has been associated with technical support scams and the job posting contains a misleading company description copied directly from Alibaba Group.

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Adeeba E-Services
Posted 8y ago

Looking for Sr Executive for Inbound Tech Support Process.

Adeeba E-Services
adeebaeservices.comView all open roles
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Providing technical support
  • Troubleshooting issues
  • Closing calls
Requirements
  • 1-2 years experience in inbound/outbound technical support
  • Good communication skills in English
  • Troubleshooting technical issues
Technical tools mentioned
ComputerPrinterRouterEmail

Job description

Company Description:

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Job Description:

Desired skills :

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.· Must know how to close their own calls.· Good communication skills in English.· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.· Ability to handle customer's issues and provide accurate resolution.· Should be flexible working in night shifts.

Freshers/Domestic Bpo candidates are not required.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Additional Information:

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

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