Adeeba E-Services
Posted 9y ago

Looking for Sr Executive for Inbound Tech Support Process.

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Taking inbound calls
  • Diagnosing issues
  • Selling technical support plans
Requirements
  • Excellent communication skills and at least 6 months experience in International Outbound required

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift 

Roles and Responsibilities:


Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.



FRESHERS /DOMESTIC B P O CANDIDATES ARE NOT ALLOWED

Qualifications:

10+2

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED


Contact: Sadhana Das (HR) @ +918016099788 


About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

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