L'Oréal
Posted 1mo ago

美容顾问-合肥银泰-华伦天奴

L'Oréal
Hefei, Anhui, China
OnsiteFull Time
Responsibilities
  • providing consultation
  • driving sales
  • managing operations
Requirements
  • Provide professional brand consultation
  • Meet sales targets
  • Maintain customer relationships
  • Understand beauty products and market trends, and execute retail operations

Job description

Description

岗位职责:为客户提供专业的品牌咨询服务及卓越的用户体验,完成销售目标。


生意管理

* 业绩--达成公司设定的各项销售目标。

* 服务--运用一定的销售技巧,提供合适的产品,专业且个性化的体验,满足消费者的期待

* 消费者--360°维护好与消费者关系,做好新客招募,提高消费者忠诚度。

* 与百货/商场工作人员良好合作。

* 了解美妆市场趋势,掌握竞品情况。

* 掌握品牌与品类知识(护肤知识、化妆技巧、香水知识)

* 销售与运营,发现客户需求并提供个性化咨询服务,推荐适合的产品并配合客户进行产品体验

* 代表品牌形象提供良好的服务态度和售后服务。熟知客户概况,及时联系与关心客户(同理心和沟通技巧)


运营管理

* 能够执行完成柜长分配的日常性工作如:陈列,清洁,盘点等,确保门店/柜台财产安全。

* 掌握相关零售系统,美妆设备,数字化工具的使用。

* 规定遵守公司合规政策,维护品牌形象。


能力要求

* 掌握品牌知识、产品知识

* 贯彻品牌文化/价值观

* 了解美妆市场及消费者趋势

* 了解公司及品牌政策和流程

* 熟悉数字化工具的使用


岗位要求

* 热爱美妆零售行业

* 良好的沟通能力和清晰的表达能力

* 较强的学习能力与适应能力,具备团队合作精神

* 良好的服务意识

* 面对工作,具有一定韧性


其他福利

* 相应品牌的专业培训课程

* 理想的绩效奖金制度

* 正规的五险一金

* 额外商业医疗保险

* 定期的公司福利(节假日福利/员工内买/免费产品)

* 带薪年假与病假

Description

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About L'Oréal

Designs, manufactures, and sells beauty and personal care products.

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