Manager Facilities

Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.

The Manager Facilities will provide daily direction to staff to ensure alignment with departmental and organizational goals, on behalf of Medxcel within the maintenance and facilities departments at the assigned working location of Mercy Medical Center- Oshkosh, WI.  Assists in the developing, implementing and aligning operational goals to the strategic direction of the organization as well as the facility. The Facility Manager ensures safe and efficient operations in compliance with applicable regulatory and safety guidelines while maintaining service excellence. The Facilities Manager represents the company with associates, vendors and customers and exemplifies the company mission, vision and values while driving to successful operations. 

Facilities Operations:

• Develops strategic and operational policies and plans and executes strategic plans.
• Develops and oversee staffing, training, scheduling, budgeting in the Facilities Management department.
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees.
• Manages building operations and maintenance, plans and operations, furniture and equipment inventories, utility operations, energy management, and grounds maintenance.
• Oversees major infrastructure repair and renovations projects by identifying and managing vendors/contractors, including bid process, contract compliance, and vendor/contractor performance.
• Acts as the liaison for all remodeling, renovation and construction projects as it relates to product standards, design standards, scheduling shut-downs and system interruptions.
• Communicates with customer, vendors, internal and external partners on the status of work and issues effecting services.
• Reviews and authorizes purchase requests to ensure service agreements are met and maintenance services are in compliance with procedures and budgets.
• Consults with Administration, Purchasing and related partners in the specification and purchase of major equipment or systems.
• Maintains external relations related to Facilities Management including government relations, local, State and Federal regulatory agencies, The Joint Commission (TJC), insurance carriers, and others as needed.
• Ensures that facilities are maintained, secured, renovated and constructed according to departmental/organizational policies, procedures, plans and initiatives.
• Assists with the development of and compliance with departmental budgets, including capital, operating and construction budgets.
• Ensures continued compliance with all Federal, State and local regulations and TJC standards.
• Collects, compiles and audits regulatory compliance documentation.
• Works directly with vendors and Purchasing to request proposals for repairs, maintenance and capital improvements.
• Directs the daily assignment of work to ensure safe and efficient plant operations.

Continuous Improvement:

• Serve as change agent throughout the organization.
• Identify opportunities for process improvement.
• Implements efficiency improvements.

Leadership:

• Lead and guide lead(s) to obtain optimal performance and operational excellence.
• Ensures appropriate staffing coverage to support safe and efficient plant operations.
• Manages staffing, performance evaluation and training activities, and assists with capacity planning for staff and contract labor.
• Represents the company with internal and external customers and sets the example for exceptional customer service.
• Drives service excellence in daily operations and customer interactions applicable.

Education:

• High School diploma or equivalent -required.
• Bachelor’s degree in Business Administration, Engineering or related field -preferred.

Experience:

• Six years’ experience in the maintenance and operations or facilities management of a physical plant and/or building maintenance for a large facility -required.
• Knowledge and experience with Joint Commission, NFPA, state and federal regulations for healthcare facilities -preferred.
• Three years’ experience in a large, multi-campus healthcare system -preferred.
• Three years’ supervisory experience -preferred.

Competencies:

• Computer skills: Proficiency in basic MS Office programs and web-based work order systems.
• Demonstrated general knowledge of plant operations systems.
• Problem solving: ability to identify and resolve problems in a timely manner and gather and analyze information skilfully.
• Quality management: looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Planning/organizing: ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
• Ability to adapt quickly to changes in scope or direction and be flexible to adopting changes quickly.
• Excellent communication and interpersonal skills with ability to communicate across all levels of the organization, including technology, tools, and processes.
• Strong analytical abilities for understanding and interpreting building system documents, prints and layouts are required.
• In-depth knowledge of boilers, chillers, pumps and water systems.
• Critical thinking skills including the ability to gather, synthesize, analyze information to objectively draw conclusions, make reasonable decisions and provide solutions and communicate the situation, action and result clearly and concisely.
• Decisive judgment including the ability to assess situations or circumstances and draw sound and objective conclusions.
• Accountability: the ability to take responsibility for action and results.
• Ability to delegate tasks, follow up on assigned tasks and report on progress of work.
• Ability to train others on technical components, applicable regulations and internal procedures to ensure efficient and safe plant operations .
• Ability to work with minimal supervision.
• Must be able to work in a stressful environment .

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