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Posted 6d ago

Manager IT Operations

@ Teva
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Zagreb, Croatia
HybridFull Time
Responsibilities:managing backup, providing support, troubleshooting infrastructure
Requirements Summary:12+ years infrastructure experience with Commvault and Azure, proficiency in Unix/Linux/Windows, VMware and SAN/NAS, strong backup/disaster-recovery and incident management skills; Bachelor\u0002s in Computer Science or related.
Technical Tools Mentioned:Commvault, Microsoft Azure, Unix, Linux, Windows, VMware, SAN, NAS
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Job Description

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

How You’ll Spend Your Day

  • Sound knowledge in backup tools like Commvault, and Microsoft Azure with minimum 12-15+ years’ experience in Commvault backup policies, and disaster recovery methodologies.
  • Manage the Backup environment for all projects within Teva incidents with a focus on service restoration. Act as operations support for all incidents /requests to ensure data compliance and success rates.
  • Provide Tier 3 support for backup server related issues.
  • Proficiency with Unix/Linux/Windows systems, VMware, and network storage (SAN/NAS).
  • Work in shifts and weekends as per the work requirements.
  • Provides direct technical support in Troubleshooting and implementing, the solution for global infrastructure.
  • Strong experience in Commvault performing backup, recovery, troubleshooting, performing proactive maintenance and optimizing performance.
  • Experience in Perform daily backup routine maintenance, Add clients, configure Backup agent on clients, has the capability to provide guidance and also handle escalations.
  • Strict Adherence to use of the ticketing system for All incidents, changes and problem management.
  • Work closely and collaborate with teams and should be team player.
  • Should possess good Communication Skills in English.

Your Qualification and Experience

  • Bachelors in Computer Science or related degree
  • 12-15+ years in Infrastructure – various domains (Operations, Networking, Data Center, Compute, Backup or Databases)
  • Certification in Commvault and Pharmaceuticals industry experience and knowledge a plus.
  • Infrastructure architecture – developing full high-level and detailed design
  • Work in a changing and dynamic environment
  • Should be team player

How We’ll Take Care of You

At Teva India, care is at the heart of how we work. From your first day, you’ll be welcomed into a people-first culture built on inclusion, respect, and belonging. 
That support extends to you and your loved ones through benefits designed for real life. These include comprehensive medical insurance, OPD coverage, annual health checkups, term life and accident insurance, and confidential emotional wellbeing support through our Optum Employee Assistance Program. You’ll also enjoy healthy meals at work, holistic wellbeing initiatives, and volunteering programs that help you give back to the community. 

 

Your growth matters too. You’ll have opportunities to build future-ready skills, collaborate on projects with global teams, explore internal career opportunities, and learn through programs such as our AI-enabled Teva Twist program, R&D Academy, continuing education, and mentorship. 

 

Join our vibrant workplace, where we celebrate milestones, festivals, achievements, and community impact together. 

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.