CIMB Group
Posted 3mo ago

Manager, Sales Enablement & Process Optimization TH

CIMB Group
Thailand
OnsiteFull Time
Responsibilities
  • Coordinate staff
  • Prepare reports
  • Plan training
Requirements
  • Experience in sales enablement
  • Process optimization, and stakeholder coordination within financial services

Job description

  • Coordinate with relevant departments and sales staff regarding product sales, promotional campaigns, product information, and sales manuals to improve overall sales processes and procedures.
  • Prepare relevant reports concerning assigned individual client relationship management for submission to various departments.
  • Plan and coordinate with the staff development team to continuously enhance employees' knowledge and proficiency in financial and investment products through ongoing training.
  • Manage and control expenditures to ensure alignment with the bank’s budget and prescribed procedures.
  • Coordinate with branches and relevant product teams to resolve operational issues and difficulties.
  • Coordinate staff training sessions to ensure employees are knowledgeable about the bank’s various products.
  • Monitor and review performance reports of the assigned region/team, comparing them against the annual business plan for management reporting.
  • Manage personnel data records and coordinate ongoing employee training initiatives.
  • Collect and record operational risk data and report any incidents or losses incurred.
  • Perform duties in accordance with the bank’s established service standards and operational systems.

About CIMB Group

Provides universal banking and financial services across ASEAN markets.

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