Adeeba E-Services
Posted 9y ago

Need Candidate for tech support inbound voice Process

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Handling inbound calls
  • Analyzing customer issues
  • Selling service plans
Requirements
  • Must have dialled in Outbound Tech process for more than 6 months. Must be able to close calls and take payments from customers. Must be confident in pitching service plans

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join US with Huge Hike +Incentive

Job Role Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans a: Attaining nd software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Contact:HR @ 7686839463/ 9804149788

Qualifications: Hs/ UndergraduateAdditional Information:

All your information will be kept confidential according to EEO guidelines.

About Adeeba E-Services

International BPO firm providing telemarketing and technical support services.

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