Adeeba E-Services
Posted 9y ago

Need Candidate for tech support inbound voice Process

Adeeba E-Services
Kolkata, West Bengal, India
OnsiteFull Time
Responsibilities
  • Handling inbound calls
  • Closing calls
  • Taking payments
Requirements
  • Fluent in English
  • 6 months experience in international outbound process

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

Job Description:
Primary role will involve handling inbound calls.
1) Process: - Inbound Voice
2) Shifts Timing: Night (8.30 pm-6:30 am)
3) Salary: - 10 to 20 percent hike on present ctc.
4) Experience: - 6 months Exp. In international outbound process
5) Criteria: - Candidate should be Fluent in English.
6) Shifts: Night shift only
7) Salary 1st of Every Month
8) Working Days: 6 (Rotational Off

Qualifications:

HS/Any Graduate

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
5. Domestic & fresher candidates are not applicable
tion will be kept confidential according to EEO guidelines.Contact:HR @ 7686839463/ 9804149788



About Adeeba E-Services

International BPO firm providing telemarketing and technical support services.

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