ABOUT THE ROLE

Makers is a global creative production platform powered by a world-class network of collaborators. The Talent & Creative Network Manager strengthens that foundation by discovering exceptional creative talent, managing our Flex Producer Program, overseeing our experiential Brand Ambassadors, and owning the onboarding and offboarding programs that define the producer experience.

This role blends creative talent discovery, community building, producer experience, light operations, and systems thinking. You ensure that talent enters the Makers ecosystem with clarity and confidence — and leaves with respect and transparency.

This role also carries a forward-looking technology lens, ensuring Makers’ creative network evolves alongside emerging tools, AI-enabled workflows, and production technology platforms. You help identify new categories of creative talent, understand how technology is reshaping production, and partner internally to ensure our network and onboarding systems remain future-ready.

Your mandate is: creative talent + culture + community + systems + future readiness.

WHAT YOU’LL DO

1. Talent Discovery & Creative Network Curation - 40%

• Identify and build relationships with creative talent across content, experiential, design, technology, and emerging disciplines.
• Maintain organized talent files including reels, portfolios, bios, rates, specialties, technical capabilities, and references.
• Build curated talent pools across director, photographer, editor, stylist, builder, technologist, creative technologist, AI creator, and experiential categories.
• Track creative trends, emerging tools, evolving workflows, and industry movements that influence future production needs.
• Evaluate creative partners not only on craft, but on technical fluency, adaptability, workflow maturity, and collaboration readiness.
• Build long-term relationships with reps, agents, managers, platforms, and creative partners.
• Partner with internal stakeholders to ensure the network reflects future capability needs  - not only current demand

2. Flex Producer Program Management  - 20%

• Own Makers’ Flex Producer Program: sourcing, vetting, onboarding, and continuous development of freelance producers.
• Maintain updated profiles, capability summaries, technical fluency indicators, and past performance insights for flex producers.
• Keep producers engaged and aligned with Makers’ standards, tools, workflows, and culture.
• Build a diverse, reliable bench of freelance producers accessible across markets and production types.
• Support producers in adopting evolving tools, systems, and workflows as part of onboarding and ongoing engagement

3. Experiential Brand Ambassador Network  - 10%

• Build and maintain a roster of brand ambassadors and experiential specialists across markets.
• Vet talent for experience, professionalism, presentation, technical readiness, and dependability.
• Maintain clear records of skills, availability, certifications, platform access, and past activations.
• Create a sense of community and belonging for ambassadors between activations

4. Onboarding, Offboarding & Producer Talent Experience — 15%

• Own the full onboarding and offboarding experience for producers, flex contributors, and experiential talent.
• Partner with Operations and Production teams to build structured onboarding/offboarding programs including checklists, documentation, training flows, access provisioning, and systems orientation.
• Create a culturally aligned, brand-positive onboarding journey that sets expectations, introduces tools and workflows, and builds confidence from day one.
• Standardize orientation materials, welcome kits, and process touchpoints.
• Ensure offboarding is respectful, clear, and captures insights to improve workflows, systems, and network quality.
• Maintain a consistent, high-quality “Makers experience” for all contributors

5. Creative Technology & Network Innovation -  10%

• Track emerging trends in creative technology, AI-enabled production tools, virtual workflows, automation, and platform ecosystems.
• Identify new creative roles and hybrid talent categories required for future production models.
• Partner with internal AI and technology initiatives to align talent discovery with evolving production systems and platform development.
• Contribute to building scalable systems for tagging, categorizing, and activating talent across evolving capability sets.
• Support pilots, experiments, and onboarding updates as new tools and technologies are introduced into the production ecosystem.

6. Light Operations & Infrastructure Support - 5%

• Manage company software subscriptions and user access.
• Oversee company cell phone plans.
• Manage the virtual mailbox and internal distribution.
• Provide light operational support to Finance and Production as needed.
• Support insurance documentation (COIs, vendor paperwork).
• Assist with internal operations projects and process documentation.

WHAT YOU BRING

• 5–10 years experience in creative talent management, production ecosystems, community building, artist relations, creative operations, or adjacent fields.
• Strong eye for creative excellence  - particularly producers and creative collaborators.
• Experience managing freelancers, flexible workforce programs, or creative networks at scale.
• Comfort engaging with emerging creative technologies, AI tools, digital platforms, and evolving production workflows.
• Strong curiosity and learning mindset around how technology reshapes creative work and talent models.
• Highly organized, systems-oriented, and comfortable building repeatable processes.
• Strong ability to create warm, structured onboarding experiences.
• Excellent communication, relationship-building, and stakeholder management skills.
• Comfort operating in fast-paced, high-output creative environments.
• Experience working with talent databases, CRMs, production platforms, or operational systems is a plus.

SUCCESS LOOKS LIKE (6–12 MONTHS)

• Flex Producer Program operating at a high standard with high-quality, future-ready talent.
• Strong experiential ambassador roster across markets with reliable activation readiness.
• A professional, consistent onboarding and offboarding program built in partnership with Operations and Production.
• Talent systems that are clean, current, searchable, and actively used by teams.
• Emerging talent categories and technology-enabled creators integrated into the network.
• Network tagging and systems supporting future production workflows and platform initiatives.
• Smooth operational support across subscriptions, mailbox, and insurance documentation.
• Strong external relationships with creatives, partners, and platforms.
• Producers and ambassadors feel connected, supported, and valued.

WHY THIS ROLE MATTERS

Makers’ success depends on the quality of the people we bring into our work  - and how those people experience working with us. This role ensures that our ecosystem remains strong, adaptive, organized, and welcoming as production evolves.  You are the cultural connector, the network architect, the systems thinker, and the keeper of first impressions, helping build the future of creative production, not just staff the present.