Quantrics
Posted 11mo ago

Network Support Analyst

Quantrics
Rabat, Rabat, Morocco
OnsiteFull Time
Responsibilities
  • implementing SSL bypass
  • parsing logs
  • monitoring network
Requirements
  • Experience with network troubleshooting
  • SSL considerations
  • Log analysis
  • HTTP error understanding, and using monitoring tools
  • Handle employee IT tickets related to network access

Job description

- implementing SSL by-pass
- parsing through SASE logs
- checking network drivers, proper permission
- understanding various HTTP errors and cause
- using an Autonomous Digital Experience Management user monitoring tool to help pin-point issues
- day to day will be receiving employee tickets surrounding network issues i.e. can't access the internet, can't access an application and working with that user to identify the issue and resolve

About Quantrics

Provider of customer service and technical support solutions.