NIO
Posted 1mo ago

大客户业务运营实习生

NIO
Shanghai, Shanghai, China
OnsiteInternship
Responsibilities
  • supporting operations
  • building crm
  • managing projects
Requirements
  • Student intern (undergrad year 3 or grad year 1) to support key account operations
  • CRM and Feishu sheet management
  • Project coordination
  • Data cleaning in Excel
  • Cross-department collaboration
  • 3–12 month availability and ≥4 days/week in Shanghai preferred
Technical tools mentioned
飞书多维表格Microsoft Excel

Job description

1. 协助区域大客户的日常运营支持,包括客户信息建档、需求收集、跟进进度管理。
2. 负责飞书多维表格系统的搭建与维护(客户CRM、线索池、销售漏斗、需求汇总、项目进度跟踪、关键指标仪表盘等),实现数据自动化统计、可视化展示与实时协作。
3. 参与大客户营销的项目管理方案制定与流程执行,包括项目立项、节点拆解、责任人分配、里程碑跟踪、风险预警、结项复盘等全流程管理。
4. 使用飞书多维表格主导大客户项目进度管理(Gantt视图、自动化提醒、跨表关联、权限分级等),每周/月输出项目状态报告与问题汇总。
5. 使用Excel作为辅助工具,进行必要的数据清洗、透视分析、图表制作,支持飞书多维表格无法覆盖的专项数据处理。
6. 参与线上/线下区域客户沟通与拜访复盘(会议记录、需求整理、方案反馈、后续跟进)
7. 与销售区域公司以及总部多个业务部门(销售、交付、售后、供应链等)进行跨部门协作,协调资源、解决客户问题。

1. 大三、研一在读,对新能源汽车或B端业务有兴趣。
2. 沟通能力较强,能独立完成客户需求访谈、会议纪要、邮件/飞书沟通。
3. 飞书多维表格使用熟练(表单搭建、多种视图、自动化公式/提醒、跨表关联、协作权限管理、仪表盘制作等);Excel中级应用为加分项。
4. 逻辑清晰、执行力较强,对数据和流程敏感。
5. 每周稳定到岗至少4天(上海本地或可长期驻沪优先),实习期灵活(3-12个月均可)

About NIO

Manufacturer of smart electric vehicles and battery swapping systems.

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