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Gap
Posted 2w ago

Operations Supervisor

Gap
United States
OnsiteFull Time
Responsibilities
  • coaching employees
  • optimizing performance
  • improving processes
Requirements
  • Requires strong problem-solving
  • Decision-making
  • Communication
  • Interpersonal
  • Collaboration, and distribution center operations skills
  • With the ability to lead teams and improve processes

Job description

About the Role

In this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.

What You'll Do

  • Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals

  • Ability to enhance our working together platform by driving a high performing team through engagement of our employees

  • Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions

  • Embrace continuous improvement through agility, process development and positive change to identify best solutions

  • Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication

Who You Are

  • Strong problem-solving, decision quality and implementation

  • Strong communication and interpersonal skills

  • Ability to build and sustain culture through the collaboration with team and/or business partners

  • Knowledge and understanding of work specific to distribution centers

About Gap

Retailer of apparel and accessories across multiple global brands.

Year founded
1969
Employees
82000
Industries
Organization type
Public
Headquarters
US

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