The core mission of the Operation Support Associate is to provide helpful information, answer questions, and respond to client's complaints. The main goal is to act as a frontline and offers proactive assistance to the customer in a timely manner.
P
RemoteFull Time
Responsibilities
- Responding to inquiries
- Communicating with clients
- Documenting interactions
Requirements
- 1+ year customer service experience
- Strong communication
- E-commerce/PSP knowledge
- Proficient in MS Office & G-Suite
- Multitask and adapt quickly
Technical tools mentioned
ZendeskMS OfficeG-Suite
Job description
About PayFuture
Provides an AI-powered payment gateway for global emerging markets.
Year founded
2019
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