Adeeba E-Services
Posted 9y ago

Opportunity for Exp CCE in Tech Support Voice-US Shift

Adeeba E-Services
Kolkata, West Bengal, India
₹10k-₹20k/moOnsiteFull Time
Responsibilities
  • Diagnosing issues
  • Recommending plans
  • Selling support plans
Requirements
  • Must have experience in outbound tech support for more than 6 months to 1 year
  • Good convincing and sales skills, and must know how to close their own calls

Job description

Company Description:

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description:

calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Contact:HR @ 913365246525

Qualifications:

HS/Graduation

Additional Information:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

About Adeeba E-Services

Provides technical support and software services to global consumers.

Year founded
2014
Employees
200
Organization type
Private
Headquarters
IN

Similar jobs

Technical Support Representative roles near Kolkata, West Bengal
9y
Save
Mark Applied
Hide
International Inbound Voice Process
Kolkata, West Bengal, India
OnsiteFull Time
Adeeba E Services
Adeeba E Services: Provides international business process outsourcing and digital marketing services.
0.5+ YOEExperienced candidates needed for Inbound Technical Support Process for US Shift. Must have dialled in Outbound Tech process for more than 6 months and be fluent in English.