🚨 Fraudulent

The entity has been associated with technical support scams and the job posting contains a misleading company description copied directly from Alibaba Group.

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AE
Posted 9y ago

Opportunity for Inbound Tech Support Associate (UK/ US SHIFT)

Adeeba e Services Pvt. Ltd.
Kolkata, West Bengal, India
₹12k-₹22k/moOnsiteFull Time
Responsibilities
  • handle calls
  • diagnose issues
  • upsell plans
Requirements
  • Experience in inbound tech support
  • 6+ months
  • Strong communication and sales skills
  • Immediate joiner
  • UK/US shift
Technical tools mentioned
PhoneCRMTicketing System

Job description

Company Description:

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Job Description:

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Technical Support) in UK/US Shift 

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment
Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year
· Must know how to close their own calls.
· Must have good convincing and sales skills.
. Candidates must be able to join immediately.
· Salary:Rs.12,000-22,000/month(fixed)+Huge Incentives
· Shift : UK /US Shift
. 8:30 am to 6:30 pm / 11:30 am to 9:30 pm (UK Shift)
. 9:00 pm to 7:00 am (US Shift)
· Working Days: 6 days
Contact: Rima (HR) @ 7686839463 for further queries

Additional Information:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates