Google
Posted 1w ago

Outcome Customer Developer, Google Cloud Platform, Google Cloud

Google
Toronto, Ontario, Canada
$194k-$198k/yrOnsiteFull Time
Responsibilities
  • orchestrating deployment
  • resolving blockers
  • driving adoption
Requirements
  • Bachelor's or equivalent,10 years cloud-native experience in customer-facing/support roles,programming and systems design skills,experience influencing technical stakeholders,and ability to travel up to 30%
Technical tools mentioned
PythonJavaGoogle Cloud Platform (GCP)Google Cloud

Job description

This posting is for an existing vacancy.

Google utilizes AI tools to assist in assessing candidates in our hiring processes.

If needed, use this French Canadian translation: "Google utilise des outils d'IA pour faciliter l'évaluation des candidats dans le cadre de nos processus de recrutement."

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Experience in programming languages, debugging, or systems design.
  • Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
  • Ability to travel up to 30% of the time as needed.

Preferred qualifications:

  • Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
  • Experience with Google Cloud products and differentiation from competition.
  • Experience working with product and capacity teams to resolve technical and capacity blockers.
  • Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.

About the job

As a Google Cloud Platform (GCP) Outcome Customer Developer, you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $194000 - $198000 (CAD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
  • Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
  • Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
  • Identify expansion opportunities for new workloads within the account during project execution.
  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About Google

Provides online search, advertising, cloud computing, and consumer electronics.

Year founded
1998
Employees
190000
Organization type
Public
Headquarters
US

Similar jobs

Customer Developer roles near Toronto, Ontario
2d
Save
Mark Applied
Hide
Senior Customer Engineer, Majors - Toronto, CA
Toronto, Ontario, Canada
OnsiteFull Time
Cloudflare
CloudflareNYSE: NET: Provides security and performance services for internet properties.
Customer-facing technical experience in solutions, customer, or sales engineering; expertise in security, networking, cloud infrastructure, and enterprise architecture; commercial and stakeholder-management skills.
Workers AI, AI Gateway, Vectorize, Python, JavaScript
2w
Save
Mark Applied
Hide
Founding Customer Engineer
Toronto, Ontario, Canada
$200k-$235k/yr OnsiteFull Time
Terminal
Terminal: Provides a Universal API for commercial trucking telematics.
Senior post-sales engineer with enterprise implementation experience, data engineering knowledge (APIs, pipelines, replication), strong communication, and escalation ownership for Fortune 500 accounts.
Node.js, TypeScript, Lambda, DynamoDB, S3, SQS, EventBridge, Step Functions, Next.js, React, Vercel, Tailwind, shadcn, SST, AWS CDK, GitHub Actions, PostHog
3w
Save
Mark Applied
Hide
Customer Engineer, Agent Builder - Spanish Speaking
Toronto, Ontario, Canada
$150k-$200k/yr OnsiteFull Time
Decagon
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years in technical customer-facing roles, fluent English and Spanish, strong coding and API skills, experience building integrations and delivering production solutions; LLM/agent experience preferred.
APIs, LLMs, CRM, ticketing systems
1y
Save
Mark Applied
Hide
Customer Engineer, Analytics and ML Products
Toronto or Canada
RemoteFull Time
Switch
Switch: AI platform for first-party data and marketing ROI.
7+ YOEBachelor’s in CS/Engineering/Data Science; 2+ years full-stack; 5+ years analytics/ML; SQL and Python; BigQuery/Vertex AI; scalable data pipelines; Looker; agile/DevOps; Docker/Kubernetes (bonus)
SQL, Python, BigQuery, Vertex AI, Looker, Looker Studio, Docker, Kubernetes
3d
Save
Mark Applied
Hide
Digital Customer Engineer
Toronto, Ontario, Canada
$75k/yr HybridFull Time
Teleperformance
TeleperformanceEuronext Paris: TEP: Provides global digital business services and customer experience management.
5+ YOEBachelor’s degree or equivalent practical experience, 5+ years in technical sales engineering or customer-facing cloud roles, and expertise in cloud, databases, networking, scripting, and web integration.
Google Cloud, BigQuery, MapReduce, Hadoop, Spark, Hive, Linux, HTTP, XML/XSLT, REST, SOAP, Python, Java, JavaScript, PHP, C#, Perl, Shell, Salesforce, Learning Management Solution (LMS), DNS, TCP, Firewalls, Proxy Servers, DMZ
1mo
Save
Mark Applied
Hide
Customer Quality Engineer
Scarborough or Toronto
$70k-$80k/yr OnsiteFull Time
Merrithew
Merrithew: Provides professional Pilates equipment and instructor certification programs.
3+ YOE3–7 years in quality, customer service, or manufacturing; experience with complaint investigations, RCA and CAPA; bachelor's degree preferred; familiarity with CRM/ERP/QMS; strong communication and data analysis skills.
CRM, ERP, Quality Management Systems
1mo
Save
Mark Applied
Hide
Customer Service Engineer for Virtual Manufacturing & Costing simulation software
Burlington, Ontario, Canada
OnsiteFull Time
Cadence Design Systems
Cadence Design SystemsNASDAQ: CDNS: Develops computational software and hardware for electronic system design.
Provide technical and helpdesk support, create documentation and training materials, conduct customer-specific training, and run service projects for manufacturing simulation software in an international environment.
Simufact, FTI, Virtual Manufacturing & Costing (VMC)
1mo
Save
Mark Applied
Hide
Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Logitech
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO