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Posted 2y ago

["Overnight Veterinary Customer Service Representative","Overnight Veterinary Customer Service Representative"]

@ VCA Animal Specialty Group (ASG)
Los Angeles, California, United States
$19-$25/hrOnsiteFull Time
Responsibilities:greet clients, check-in clients, schedule appointments
Requirements Summary:At least one year of veterinary customer service experience; greet/check-in clients; handle front desk tasks, scheduling, payments, and medical records.
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Job Description

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees!  We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!  

Take a look at the new openings and apply to those that you feel suit you best!  Thanks for interest in continuing your career with VCA!

VCA Animal Specialty Group (ASG) is an emergency and specialty referral hospital. On the overnights, we primarily focus on emergency traiges leading to surgeries and hospitalization. We are located 10 minutes North of Downtown, Los Angeles.

We are looking for a candidate that has at least one year of veterinary customer service experience as a CSR or DA.

Pay range: $19-$25 with a $1 overnight shift differential

Shifts: 10 hours/4 days per week

Schedule: Thurs-Sun from 7pm-530am

Requirements for the position:

  • Communicate with clients (greet and check-in clients upon arrival, answer phones, present estimates, etc.)
  • Schedule and confirm appointments
  • Process payment transactions
  • Obtain records from referring Primary Care Veterinarians
  • Send and receive phone calls, texts and emails
  • Maintain hospital cleaniness, including the lobby, exam rooms, restrooms, pharmacy, breakroom, etc.
  • Manage medical records, charts, reports and correspondence
  • Ensure clients are having an overall excellent experience

Why You Should Consider VCA Animal Specialty Group

  • Competitive compensation ranges from $19-$25 per hour, including overnight shift differential, complete benefits package, including: medical/dental/vision insurance (after 30 days of eployment), accrued vacation and sick time, paid holidays*, 401k (with company matching), generous employee pet care discounts, and much more!