Job Details
Job ID: 5799940
Application Deadline: Posted until filled
Posted: Jun 24, 2026
Starting Date: Immediately
Locations
Virtual Learning Academy Charter School - Exeter, New Hampshire
Job Description
We are seeking a Part-Time Technology Support Specialist to join our Technology department. In this role, you will serve as the front-line technical problem solver for our community, delivering high-quality Tier 1 and Tier 2 support to students, parents, and instructional staff via live chat, telephone and our ticketing system. Beyond resolving daily troubleshooting needs like login issues, LMS navigation errors, and browser compatibility issues, you will play an important role in our internal operations by managing user accounts, configuring our Learning Management Systems (LMS) and Student Information Systems (SIS), and working with the technology team to onboard and offboard new instructors and staff.
The ideal candidate brings a strong blend of technical expertise and exceptional customer service, with experience diagnosing Mac OS X and cloud-based architecture anomalies. The ideal candidate possesses strong written and verbal communication skills, familiarity with digital learning platforms like Canvas, and the ability to simplify complex technical concepts for users of all tech-fluency levels.
Because this role operates in a fast-paced, virtual environment, success requires a highly organized self-starter who can prioritize a high-volume workload, spot and escalate recurring technical patterns, and maintain proactive, transparent communication with leadership.
Position Type: Part-time
Job Categories:
Instructional Support > Educational Technology
Welcome to Virtual Learning Academy Charter School
The Virtual Learning Academy Charter School's administrative offices are located in Exeter, NH. The requirement for hybrid work including up to two days in the office depends on the position. Fully instructional roles (all job duties involve working directly with students) are fully remote.
Job Requirements
At least 1 year(s) of relevant experience preferred.
Associate degree preferred.
Citizenship, residency or work visa required
Contact Information
Michael Hatfield
19 Hampton Rd.
Building B, Suite 11
Exeter, New Hampshire 03833
Phone: 603-778-2500
Email: [email protected]
Job ID: 5799940
Application Deadline: Posted until filled
Posted: Jun 24, 2026
Starting Date: Immediately
Locations
Virtual Learning Academy Charter School - Exeter, New Hampshire
Job Description
We are seeking a Part-Time Technology Support Specialist to join our Technology department. In this role, you will serve as the front-line technical problem solver for our community, delivering high-quality Tier 1 and Tier 2 support to students, parents, and instructional staff via live chat, telephone and our ticketing system. Beyond resolving daily troubleshooting needs like login issues, LMS navigation errors, and browser compatibility issues, you will play an important role in our internal operations by managing user accounts, configuring our Learning Management Systems (LMS) and Student Information Systems (SIS), and working with the technology team to onboard and offboard new instructors and staff.
The ideal candidate brings a strong blend of technical expertise and exceptional customer service, with experience diagnosing Mac OS X and cloud-based architecture anomalies. The ideal candidate possesses strong written and verbal communication skills, familiarity with digital learning platforms like Canvas, and the ability to simplify complex technical concepts for users of all tech-fluency levels.
Because this role operates in a fast-paced, virtual environment, success requires a highly organized self-starter who can prioritize a high-volume workload, spot and escalate recurring technical patterns, and maintain proactive, transparent communication with leadership.
Position Type: Part-time
Job Categories:
Instructional Support > Educational Technology
Welcome to Virtual Learning Academy Charter School
The Virtual Learning Academy Charter School's administrative offices are located in Exeter, NH. The requirement for hybrid work including up to two days in the office depends on the position. Fully instructional roles (all job duties involve working directly with students) are fully remote.
Job Requirements
At least 1 year(s) of relevant experience preferred.
Associate degree preferred.
Citizenship, residency or work visa required
Contact Information
Michael Hatfield
19 Hampton Rd.
Building B, Suite 11
Exeter, New Hampshire 03833
Phone: 603-778-2500
Email: [email protected]