PRIMARY ACCOUNTABILITY:
The Triple P Program Manager will oversee the implementation and contract execution of Triple P and supporting activities in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, and Burke Counties.
The overall purpose of the Positive Parenting Program (Triple P) is to provide access to evidence-based parenting support and resources to caregivers through successful program adoption and delivery of Triple P within mental health agencies, non-profit family services, courts systems, and private and public health systems.
The Triple P Program Manager will work with and build community systems to strengthen the Triple P initiative, coverage, and support activities, to serve families of children 0-17 as well as parents of children with developmental and/or intellectual disabilities. The Triple P Program Manager will monitor regional outcomes related to child maltreatment, child injury, and parent stress.
The Triple P Program Manager will plan and manage the development, implementation, training and execution of sub-programs, special projects, and other initiatives designed to achieve the overall mission, goals, and objectives of the program.
SPECIFIC RESPONSIBILITIES:
Supervision
Lead inter-professional team of 3 to continuously improve systems and quality of service in region
Manage schedules
Meet regularly with staff for supervisory coaching and check-ins
Provide feedback for employee improvements
Review employee performance
Develop Strategic Implementation plan for Triple P
Collaborate with Rural Health Initiative Team to expand rural relationships
Partner with local, regional and state agencies to ensure workforce development needs are met
Program Management
Serve as day to day contact for state and Triple P America
Lead the implementation of policies, practices and procedures across agencies in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, Burke Counties
Manage program budget and expenditure processes, ensuring to follow financial procedures
Ensure MOA’s are up to date, signed and followed by agencies
Plan and coordinate logistics for all trainings, local quarterly leadership and coalition meetings
Plan, implement and monitor the progress of departmental and client projects.
Create detailed work plans that identify the sequence of activities needed to successfully complete projects
Develop a timeline with agencies for training and project completion and ensure assignment of tasks and communication of deadlines
Ensure the development of clear project objectives and measurement to guide evaluation of success and ongoing learning
Maintain records of the project activities and lessons learned
Responsible for the resolution of issues pertinent to daily Triple P activities
Support civil communication among team members as well as across community collaborators and agencies
Establish a communication schedule and maintain reporting tools to update key stakeholders on the progress of the project
Leads interviews and make hiring recommendations for Triple P Positions
Establish pertinent community partners and maintain appropriate contact needed for program success
Coordinate, plan, and lead Triple P leadership/Stakeholder meetings
Clarify, re-brand, and re-build trust around positive parenting within the community
Develop more concrete social networks and utilize them to strengthen partnerships as skill, knowledge, and capacity allows, and participate in program evaluation and publication of departmental and client projects
Implement the Stay Positive media-based parent campaign, develop relationships with local media outlets, and serve as spokesperson in close collaboration with program director
Participate in the North Carolina Triple P State Learning Collaborative to share best practices
Lead sustainability efforts, including the development of a Sustainability Manual
Assist with referrals by connecting caregivers to local Triple P services (including Triple P Online)
Outreach, Readiness Assessment and Training Support
Review potential practitioner applications, interview, select and train chosen practitioner for the Triple P Program
Responsible for oversight of on and off site events and project activities
Leads and supports onboarding and training of new Triple P Practitioners
Collaborate with Frank Porter Graham Institute and Triple P America to ensure best practices of Implementation
Maintain communication with other state Triple P Specialists and Managers
Provide guidance to agencies in Triple P intervention selection based on best fit for your organization/department
Provide Triple P administration support
Host Triple P Trainings and support providers through the training and accreditation process
Help agencies and Triple P Providers to ensure proper onboarding implementation of Triple P within their agency/department
Maintain communication with participating agencies at least monthly through telephone calls, email, mailings, and site visits regarding Triple P activities and positive parenting-related opportunities available to your agency and other organizations
Collaborate with Project Managers to ensure coaching and peer support within the agency for Triple P Providers after training
Use feedback data from Triple P Trainers to hone new trainees Triple P skills
Coordinate access to provider website and on-line access to tools and evaluation reporting system
Provide support to Agencies and Providers to turn in quarterly data
Resource Development
Plan, develop, and implement strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals
Forecast program needs related to resource development, budget projection, and team development.
Work with state stake holders to ensure ongoing funding of project
Data Support
Works with NC Department of Public Health and MAHEC Project and Data Manager to collect, analyze and disseminate program activity data
Interacts with data evaluation and quality improvement team to support data collection and dissemination to grow awareness of outcomes within agencies and our communities
Use data to inform ongoing work of Triple P in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, Burke Counties.
SUPERVISORY RESPONSIBILITIES:
Supervises team per state contract
Provides daily guidance, supervision and direction on tasks within agencies with Triple P Trained practitioners
COMPETENCIES:
Integrity and Accountability
Instills trust through own actions and follows through on commitments. Demonstrates high standards of ethics and treats others fairly and consistently. Establishes clear expectations for self and others to achieve stated goals and objectives. Exemplifies conduct congruent with MAHEC values and professional guidelines.
Engagement and Delegation
Creates a climate in which others want to do their best and feel personally invested. Engages in shared decision‐making and invites input from team members. Conveys trust in people’s competence to do their jobs and recognizes great performance. Trusts others by delegating responsibilities and allowing appropriate autonomy. Avoids micromanaging and promotes others to take initiative.
Analysis and Problem Solving
Solves difficult problems through careful and systematic evaluation of information, possible alternatives and consequences. Effectively and efficiently integrates information from diverse sources and evaluates the information against possible courses of action. Makes timely decisions, even when data is limited or solutions produce unpleasant consequences.
Strategic Thinking
Formulates effective strategies consistent with the organization’s vision and goals. Translates ideas and concepts into practical applications. Takes a long‐term view and anticipates challenges and trends. Thinks critically, understands implications of decisions, and manages risks. Understands how own work fits within organizational context and relates to the work of other teams.
Planning and Organizing
Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation.
Diversity, Inclusion + Equity
Seeks out cross-cultural experiences that encourage awareness; seeks feedback from diverse stakeholders. Ensures equity mindset to carry out mission in culturally relevant ways.
EDUCATION and/or EXPERIENCE:
Minimum Qualifications.
- Master’s degree and at least one year experience in project management or a Bachelor’s degree with three years of project management experience, and the capacity to demonstrate working knowledge of public health, behavioral health healthcare and workforce development programs.
TECHNOLOGY SKILLS:
- Proficiency in Microsoft applications and database applications required.
- Ability to learn new software applications.
- Experience with audiovisual (A/V) equipment required; experience with educational technology preferred.
COMMUNICATION SKILLS:
- Excellent written and verbal skills
- Excellent interpersonal skills with individuals and groups
- Ability to lead and work as an effective team member
- Ability to effectively respond to questions/common inquiries or complaints from internal and external customers, including but not limited to: speakers, vendors, participants, managers, clients, and the public.
PROFESSIONAL DEVELOPMENT:
- Participate in ongoing professional development and training, to increase knowledge of effective project management, basic quality improvement models (e.g. LEAN, DMAIC, IHI Model for Improvement), evidence and outcome based population health models of care, data analysis and meeting/team facilitation.
PHYSICAL DEMANDS:
- Sometimes stands; occasionally walks; and frequently sits, uses hands to handle, reaches with hands and arms, talks, and listens. Occasionally lifts up to 10 pounds.
WORK ENVIRONMENT:
Moderate noise level typical of a business office with computers, printers, and light foot traffic.
Must have ability to adjust schedule to work occasional early morning, evening, or weekend hours.
Local/regional travel is possible.
SCHEDULE:
- Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
COMPENSATION:
- $70,000 annually (exempt) + MAHEC Full-Time Total Rewards Package
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to [email protected] for support in your job search process. You could be the talent we are seeking for this or other opportunities
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC does not provide employment-based US visa sponsorship, now or in the future. All new employees must provide valid, original I-9 documents on their first day of work.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.
