Process Associate

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Ability to understand the KYC requirements for individual customers when completing documentation inclusive Periodic Review, Client Onboarding and Trigger Review.
• Conduct clear and concise request for information (“RFI”) to customers to obtain specific information/documentation required to fulfil EDD.
• Ability to understand and interpret customer conversations. It involves assessing customer responses, translating them to actionable insights that can be effectively translated to Risk Based Approach by mitigating all risks associated.
• Perform internal and external research on the customer to obtain and gather specific information and documentation that are crucial to build the customer profile and EDD (but not limited to geographic location, employment verification, Source of Fund, Source of Wealth, Negative News/PEP/Sanctions Screening and other information that may be pertinent to the EDD review)
• Ensure that key stakeholders are kept informed on progress or bottlenecks within the EDD Process
• Identify and make recommendations on process and policy improvements / clarifications to increase efficiency and accuracy.

What You Will Need:

• Minimum 1-3 years of experience working in EDD roles for Financial Services/Fin-Tech Sector
• Knowledge of CDD/EDD checks, BSA/AML laws/guidelines, aware of specific information/documentation required to fulfill EDD checks (e.g. Employment, Proof of Residency, Source of Funds, Source of Wealth etc.)
• Ability to conduct investigations using internal and open sources to remediate EDD data points and to independently research, analyze and recommend solutions to close open items/discrepancies.
• Strong interpersonal, analytical, and communication (verbal and written) skills in English to speak to internal stakeholders and customers.
• Experience working with Google Sheet, Google Doc, Excel, Word
• Flexible and adaptable to the evolving needs of a high-growth and fast paced  organization environment
• Ready to support in 24*7 environment
• Organized with a High level of attention to detail

What Would Be Nice To Have:

• 2 to 4+ years’ experience working in Risk & Controls, Compliance, BSA and AML roles for Financial Services/Fin-Tech Sector.
• Relevant Compliance certification such as Anti-Money Laundering Specialist Certification (“ACAMS”).
• Specific experience with cryptocurrency products as a user and / or experience working in the digital currency industry.
• Ability to conduct detailed investigations using Contractors and open sources to remediate compliance alerts and to independently research, analyze, and recommend solutions to close open items and discrepancies.
• Knowledge of Global AML-KYC policy.
• Prior experience working on EDD for US banks or financial institutions.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.